Victra is a Verizon Authorized Retailer in Oakland, CA that strives to create the best possible experience. The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The staff are consistently described as incredibly helpful, friendly, patient, knowledgeable, and competent. They provide excellent service, quickly resolve issues, and assist with setup honestly and without hassle. The team is known for giving good time estimates for waits, explaining policies clearly, and providing information that helps customers avoid unnecessary services while getting the best use of the ones they have. Reviews highlight the store as an excellent and awesome alternative to corporate phone support, with a dedicated, stellar team that delivers trustworthy assistance.
