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“1/26/26 Returned to this AT&T Store location for purchase of additional supplies for cellphone and received top notch customer service today by Yahya. Thank you A.T& T. Store!
July 2025-Jonathan C. was extremely professional and knowledgeable about all of the AT&T products. He provided top notch customer service to us so as to ensure that my family and I were set up with the best possible AT&T services, to match the needs of our family.He was very patient and helpful as we upgraded our AT&T services with him. He did an excellent job! Jonathan is definitely an asset to the Antioch AT&T store and customers!”
“This place is closed! The new place is Mr. Telephone Man and is a great business. Excellent service and quality. The owner D is a great guy and helped me directly. I compared prices to another local area and this is the place to go, significantly less expensive. I got a quality screen replacement and phone case for my iPhone 11 Pro. Super quick too. Thank you!”
“A huge thank you to Estefania for being such a great help. She fixed the issue with my phone in minutes! I highly recommend this girl ,she's always a gem to work with.”
10AM - 7PM
4165 Century Boulevard, Pittsburg
Mobile Phones
“Great service with Adam @ this location. Live closer to a location in Antioch, but the young men there did not want to help out.Thank you Adam! Will come out to this location for the better service!”
“Leon was amazingly helpful. We were able to get our trade in and upgrades swiftly with no issues. Staff is great overall. Would definitely recommend going to this location.”
“Oh...Liz was so amazing. She knew everything about my phone and she explained how to use the Cricket app. Any other issues I'm going back to this store for help. ?”
“Roberto the new Manager was totally amazing. Answered my questions with professionalism and great product knowledge. Provided great customer service and great conversation. Also shows his staff how to be kind , communicative and friendly.
I was going through a really tough day with phone issues Roberto turned my whole month around. Would recommend this store to my family friends and everyone else”
“Crystal in Brentwood, CA is a wonderful employee! She is knowledgeable, patient, confident,caring, understanding & trustworthy. She is everything a business would want as an employee & more. She's an excellent example of an employee to promote to a higher level. Thank you so much Crystal! Like I said I really wanted to hug you, you are so wonderful!”
“Nici was on point. I went in to the store feeling a little flustered. I had been having some issues unlocking my phone. The Automated system had me tripping lol. She was instrumental in getting this taken care of. Not only was she helpful but also had the emotional intelligence to recognize that I was flustered and sprang into action using her soft skills. I appreciate the hiring staff here for hiring people like Nici. Thank you.”
“Went in about switching to metro wasn't planning on doing that day but Esabella made it so easy I just went thru with it. Was in and out she was super friendly and knowledgeable 👌”
“Julia was very knowledgeable,she was patient and she helped me out. I had came here twice and had some issues but she was very professional and helped me out, thank you.”
“Shawn and Dalilah at the Balfour location in Brentwood 94513 have a fabulous attitude towards their customers. They listened to my issues with thoughtful concern. Shawn went above and beyond to solve my phone problem. Shawn and Dalilah both were professional, knowledgeable and nice. I have been a T-Mobile customer for almost 17 years; it is because of the excellent customer service I receive . Good business with great people. Thank You”
10:00 AM - 8:00 PM
2465 Sand Creek Rd, Brentwood
Mobile Phones
“Shaz and Eidris took great care of us today! I want to thank you both again for all your help. I made an online appointment and we were seen right away on a Saturday morning. Eidris was very helpful and understanding with the issues that my wife was having with her phone. He really took his time to properly troubleshoot the issue. As the store became busier, Shaz the store manager started to help us while Eidris went to help another customer. Shaz was also very helpful. Our issue seemed complex so he helped us get on the phone with apple to further troubleshoot the issue. As soon as Shaz got a better understanding of our issue he was actually able to resolve it himself very quickly. Turns out att automatically restricted some settings due to my wife traveling internationally. Both of these guys were super helpful and I feel they went above and beyond to help us get our issue resolved. I would definitely reach out to them again if I ever have any issues. I hope these guys stick around because the customer service we received today was exceptional! This is the type of customer service that will make customers want to remain with att.”
“Very quiet, very clean. The store service people were knowledgeable and they helped me out a great deal. My phone was broke and I had to buy a new one and that went well for me, thank you AT&T.”
“Bought TV that came with 2 years protection plan. So when I needed another appliance I went back to Best Buy and helped me a better product for a better price..
Made me very HAPPY...”
“Customer service from Ms Maudy was awesome! She multi task all by herself with the system down and still managed to give great customer service this morning 4/4/26. Thanks again Ms Maudy”
“They always get the job done, and in this case, troubleshooting my laptop and verifying the viability of the installed anti-virus security systems effectiveness when I was thinking otherwise was the reassurance I needed. I just feel they are shorthanded. One has to make an appointment to bring in the device and another to pick it up after it's been paid for and notice provided to customer of task(s) completed. Cost efficient for them and an incentive to use their online service, which is even far more cost efficient for them.”
“Had a horrible experience with customer service over the phone . Came into the store completely frustrated. Dewayne and Khalid took accountability for the company failure to fix our issue and connected us back to customer service yet stayed around until the situation was corrected. Their responsiveness and willingness to help was unmatched. The best in store experience I’ve had hands down.”
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“Gustavo was absolutely amazing! He helped me find the perfect phone and provided excellent, friendly service from start to finish. I highly recommend visiting this Cricket store and asking for him!”