Metro by T-Mobile at 3045 S Archibald Ave Ste F offers affordable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers praise the friendly and helpful staff for their excellent customer service, often staying late to assist. The team is known for their kindness and willingness to help with phone issues, making customers feel valued. Many mention that management has changed, leading to a better experience compared to past reviews. Overall, the store provides quality service, helpful staff, and a welcoming environment for those seeking prepaid plans and mobile devices.
Excellent service. They are very professional. They care about your money and time. Highly recommended.
July 2023
I called to ask if they had a screen protector for my phone. He said yes, I asked what time they closed and he said 7pm. I told him I was in my way and if he could wait he said no problem. I called at 6:45, now that is what I call Customer Service!!!!
January 2023
These people are very nice and the customer service is excellent. I was not sure when I read the old reviews. But they told me the management is changed. I will prefer to go this place instead the one in Pomona.????