Verizon, the leading wireless provider, is represented by its local authorized retailer, Victra, in Ontario, CA. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection, striving to create the best possible experience for their guests. Customers praise the excellent customer service they have received at this location. The employees, such as Kevin, DJ, Chris, and Shay, have been described as helpful, patient, and thorough in addressing customer needs. They have gone above and beyond to resolve issues, even those related to the customer's previous provider, and have ensured a smooth and satisfactory experience for the customers. The store's mission is to connect technology to life in the most trustworthy, fun, and profitable way, and it seems to be delivering on that promise through its dedicated and customer-focused approach.
The Verizon representative who assisted us today was incredibly diligent, and knowledgeable. He explained the differences between each phone plans so we were able to make an informed decision we are happy with. Overall, we had a very positive experience.
August 2025
Customer service was fantastic, Cameron was very knowledgeable and personable
June 2025
Maximilliano manager of this store is very nice and helpful and workers too.Excellent service good experience
