Metro by T-Mobile at 3045 S Archibald Ave Ste F offers affordable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers praise the friendly and helpful staff for their excellent customer service, often staying late to assist. The team is known for their kindness and willingness to help with phone issues, making customers feel valued. Many mention that management has changed, leading to a better experience compared to past reviews. Overall, the store provides quality service, helpful staff, and a welcoming environment for those seeking prepaid plans and mobile devices.
The service here is generally friendly and helpful, which makes for a nice experience when you're looking for a new plan or assistance with your device. However, I did find the wait times can be a bit long during busy hours, which can be frustrating. Overall, it's a decent place for mobile service.
August 2025
Julian was a new employee and went out of his way to help me and explain the best options for me! Thank you very much!
July 2025
Excellent service. They are very professional. They care about your money and time. Highly recommended.
