Verizon, the leading wireless provider, is represented by its local authorized retailer, Victra, in Ontario, CA. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection, striving to create the best possible experience for their guests. Customers praise the excellent customer service they have received at this location. The employees, such as Kevin, DJ, Chris, and Shay, have been described as helpful, patient, and thorough in addressing customer needs. They have gone above and beyond to resolve issues, even those related to the customer's previous provider, and have ensured a smooth and satisfactory experience for the customers. The store's mission is to connect technology to life in the most trustworthy, fun, and profitable way, and it seems to be delivering on that promise through its dedicated and customer-focused approach.
Everyone was very helpful, professional and polite. It was a pleasure working with them.
March 2024
Eman handled customers in a timely manner and was good to inform me better deals - there were no hidden charges and well explained with everything. I would of give it a 5 star but the bathroom ran out of toilet paper
September 2023
The employees were very helpful and answered all my questions, I'm not very knowledgeable with electronics, their patience make me comfortable, however they need more employees, they multi-task very well
