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“I came to buy some shoes on a Tuesday afternoon and these 2 girls that I forgot their names and even asked their names lol. But they helped me really good. One asked if I needed help and asked what I was looking for. I said dark colors is what I like. She said got it, and brought me 2 pairs the where really cool. I choose one went to the register. They got me good deals. I got 2 pairs of shoes, a cleaning kit, and some new laces for $120. Those girls did a good job with customer service. I really felt good energy from them.”
“Walked in to shop a little and was greeted by numerous happy faces like Jennifer who provided me with Superior Customer service. And showed me a few shoe options. The store was stocked full and was clean! I spoke with Jackie the Store Manager and advised her of the Superior Customer service I received. She was very nice and Thankful that I stopped to let her know! IF you are in the shoe market in North OC. Check them out they will ask you some questions to figure out what you want. The Service was above and beyond! 10+++
I wish I knew everyone's names that I encountered as the whole team was friendly and helpful.
Thank you to All~”
“Amazing bargains to be had in the sale section, especially sneakers. I have way too many now! But love every one, particularly given the price I paid for each (approx average is $30)!”
“I found some really nice office clothes for our business casual dress code. The staff was helpful and yes! They have a final sale rack in the back which was a really nice surprise.”
“I was at the Columbia store this morning. The store has a great selection of clothes and jackets. And most everything is on sale. There a lot of items at 50 percent off so its a good time to shop there. Make sure you go there in before noon because the parking lot fills up quickly. The sales people are courteous, respectful, and friendly. I love shopping there. If you sign up with Cokumbia, you will accumulate discounts.”
“This Carter's store is located in The Outlets of Orange near the North end by Guitar Center and Dave and Busters. It has a nice layout with easy to find sizes and styles. The customer service is fantastic with a greeting to customers as they enter the store. There is always a few follow ups to see if they can assist you in any way. They have competitive pricing and lots of cute styles. They also have accessories and toys. Don't forget to sign up for their rewards program to start earning.”
“Heriberto was incredibly helpful and patient! He went above and beyond to make sure I found exactly what I was looking for. His customer service was outstanding — friendly, knowledgeable, and professional. Thank you, Heriberto, for making my shopping experience at DSW so easy and enjoyable!”
“Thank you, Perry Ellis (Adrian), for your generous donation to Set Free Church. This contribution will have a direct and positive impact on the successful reintegration of our former homeless residents into the working community in Orange County. Blessings are upon you and your business.”
“Just got my shoes upgraded and Edward was super helpful and got me setup with my most comfortable pair yet. Staff is super knowledgeable about the entire product line and is dedicated to finding the right boot for ya needs.”
“I come here when I need well-made shoes that are going to last a long time. With that said, I don't come here very often. Today, I went looking for boots. And I was not disappointed. I found two styles that were really nice. I was the only one in the store and the staff there was very accommodating. They checked my foot size. They assisted with putting the shoes on and off. They went into the back and got the right size for me and were able to order the correct size and color of style that I wanted. I find their customer service excellent. I know others here have said the staff has been rude. I did not have that experience.”
“We went in to get help for some asics my son wanted. The employee by the name of Alex was very kind and informational. He went out of his way to find sizes in the pair we wanted annd different color ways ans well. Unfortunately they didn’t have his size and he was ready to order it online for us! What a treat to have someone have exceptional customer service all while being knowledgeable. Thank you Alex it was a pleasure!”
11AM - 8PM
20 City Blvd W Spc 1425, Orange
Shoe Stores
“I had an amazing experience at Timberland thanks to Michael. He truly went above and beyond to help me. From the moment I walked in, he was attentive, knowledgeable, and genuinely cared about making sure I found exactly what I needed. He took the time to answer all my questions, offered great recommendations, and made the entire shopping experience easy and enjoyable.
It’s rare to come across someone with such great customer service these days Michael definitely stands out. Timberland is lucky to have him on their team. I’ll absolutely be coming back because of the service I received!”
“Huge store, plenty of parking. However their selection was lackluster and I couldn’t find anything worthy to purchase. I wanted to score some Angels 250th jerseys but they were full price! Ended up leaving with just a pair of Jordan shorts. I had expected to score at least a couple of pairs of decent basketball shoes but most of what they had was B or C tier models and colorways. But a lovely store - as long as you can find what you’re looking for!”
“Had a great experience with this company. They only wholesale but have an amazing selection for Halloween, festival, and just going out. Very friendly staff. Highly Recommend”
“Staff is young, friendly & helpful. The girls did a great job helping me out with all kinds of tips, tricks and advice. Went to pick up an order. They had a comfortable couch for me try on my boots before leaving the store and a full length mirror right next to the couch. Great set up. They offer free boot stretching and boot stretching spray available for purchase.”
“Amazing experience! Fernando helped me out so much!! I was even lucky enough to receive a couple FREE mimosas! The quality is EXCEPTIONAL for such a low reasonable price. I will be coming back for sure! Thank you so much! ?”
11AM - 8PM
20 City Blvd W Suite 1500, Orange
Shoe Stores
“Pleasant experience from walking in and being greeted to helpfulness with and ease of pickup order. Forgot to take note of her name but she may be a lead or manager greeting people near the entrance.”
“As a chef, I spend 10–11 hours a day on my feet, which has caused significant foot pain. I decided it was time to invest in a new pair of shoes and visited SAS Shoes in Tustin.
Jonathan provided outstanding service—he was attentive, knowledgeable, and genuinely cared about meeting my needs. He took the time to explain the features of their shoes and even offered to check other branches for the specific model I was interested in, which wasn’t available at the time. Ultimately, I chose a pair from their in-store selection because of the exceptional customer experience he provided.
Jonathan is the kind of employee who builds customer loyalty to a brand.
As for the shoes, they’re excellent so far, but I’ll need more time to evaluate their long-term comfort and durability. For now, my feet feel great!”
“Great young guy by the name Adonis put so much effort in trying to help me out with an exchange on Jan 13, 2025. Just went above and beyond. It's so awesome to see this customer service now days. Thank you Adonis!
Cheri Ryan”
“We drive an hour to shop at this location. We have a good relationship with some of the staff that have helped us over the years. They have provided excellent customer service except for Nancy. She always fails to provide the true meaning of customer service.
I am going to share my experience tonight. I came in and shopped at the 75% off rack. I took a few pieces to the register to have a nice young Asian lady give me purchase prices. Then I took them to the dressing and chose a sweater to purchase. Nancy helped us at the register. She ripped off the 75% off sale sticker, said out loud to the other cashiers it was not on sale. It was a total embarrassment. My husband was going to purchase it anyway but I was so upset at Nancy that we just left out of sheer embarrassment. We have spent so much money at this store. With her attitude, unfriendly face, never going above and beyond to help out a customer she is going to cost the company to lose customers. We decided to go to Gavin the manager and explain what happened. He listened, and without hesitation he honored the sale ticket. He knows the true meaning of excellent customer. He kept a customer for the company. I never ever want Nancy to assist us again! Thank you again Gavin.”
11AM - 8PM
20 City Blvd W, Orange
Shoe Stores
“One my old time favorite clothing stores. Plenty of clothes and accessories to choose from, especially for back to school. Great sales. Very well organized, plenty of dressing rooms.”
10AM - 8PM
969 N Tustin St, Orange
Shoe Stores
“Came here for a pair of shoes, had a great experience being helped by Leslie, she helped me find a pair of shoes as my application is a little different because I wear a brace on my leg due to a disability so the shoes she recommended fit great and I was in and out in about 20 mins, thank you Leslie you were amazing”
11AM - 8PM
20 City Blvd W, Orange
Shoe Stores
“Today I visited the Nordstrom Rack at The Outlets at Orange and bought a bag. I wanted to leave a review because the sales associate, Kendra, was incredibly kind and helpful throughout my visit. She took the time to help me find everything I needed and made the whole shopping experience very pleasant.
Before coming here, I had stopped by Saks Fifth Avenue and purchased some clothing, but unfortunately I experienced unfriendly customer service there. Coming to Nordstrom Rack right after that felt like a complete 180-degree difference in how I was treated — even though I spent much more money at Saks.
Today reminded me that when shopping in stores, unlike online shopping, the product itself is important, but great customer service can make an even bigger impression. Thank you again, Kendra, for your kindness and professionalism”
“Bought some new pumas here. They have all the newest models and surprise to me a lot of remade old school stuff. So 75 bucks and I'm out the door with a badass pair of grips on my feet. Store was clean and organized.”
11AM - 6PM
2812 E Chapman Ave, Orange
Shoe Stores
“I been shopping here sense 2013 small but filled with gems the guys at the counter are great and they always seem to have a special on older clothes i highly recommend”
“Went to the store to buy shoes for my pregnant wife. Jaier went above and beyond to find the right size for her, ended up walking out with 2 pairs. He is a class act.”
“Vanessa was really helpful. I came in looking for some dress shoes for a upcoming wedding and she was able to pinpoint the exact size and helped me order it online and ship it to my residence, even though it was out of stock in store. She also offered to allow me to try on a different set of dress shoes that were in my size so I could get a feel for how the shoes might fit otherwise. It was my first time shopping at ALDO and Vanessa made it a good one!”
“I’ve had a great experience so far with Liz at Galls in Orange! She has been super helpful throughout the process of finding the right size and fit for my uniform. Liz’s friendly and professional attitude has made everything so much easier. I really appreciate her attention to detail and willingness to assist. Highly recommend working with her! - SAPD”
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“First time stopping by to get my first board and the two guys (Drew and Joe) helped me out determining which parts to pick out when starting out. Super helpful and knowledgable and I will definitely be coming back. They even assembled my board which was really nice :)”