Verizon's store in Orange is highly praised for its exceptional customer service and knowledgeable staff. With over 30 years of experience, many customers consider it the best Verizon location in all of Orange County. The store is known for hiring kind and intelligent customer care representatives who are dedicated to assisting customers with their mobile, 5G home internet, or business needs. Customers have highlighted the professionalism and expertise of employees like Philippe, Alfredo, Oscar, and Franklyn, who have provided valuable support in purchasing new phones and resolving service issues. The store offers a convenient online appointment scheduling and order placement, with options for in-store pick-up or fast shipping. The location is clean and well-organized, making it a standout among other Verizon stores. Overall, Verizon in Orange is recognized for its fast, friendly service and commitment to customer satisfaction, making it a go-to choice for many loyal customers.
Really liked Verizon for Internet but they don't have TV so I had to go to a different provider
February 2024
Bought new phones, and my wife and I needed some assistance in the purchase. Alfredo was very knowledgeable and helpful in getting everything together for us. He was patient and professional in his handling of our account, and the entire staff is all about customer service.
January 2024
If you need exceptional service regarding your Verizon equipment, ask for Oscar (Store Manager). He has the personality, patience and demeanor to resolve any of your problems. He spent over an hour with my wife and I today, resolving all of our many issues and frustration we had endured for the past few months with their... read full comment
