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“I have used this business for phone repairs as well as miscellaneous circuit board component replacements. Pricing is fair and work has always been completed in a timely manner.”
“I loved how friendly the worker was with me. Selsela is a wonderful worker, had my back glass replaced, and recommend me a good phone case for my phone. The prices were amazing as well as the time it took to get my phone done.”
“I woke up this morning with my phone acting up, I stopped by another store however they weren't able to help me and I found this location. They were a great help for getting my phone back on track, highly recommended!”
9:30AM - 6:30PM
5365 Elkhorn Blvd, Sacramento
Mobile Phones
“The guy at the desk was really kind and gave me a big discount and fixed my phone fast! Definitely recommend this place to anyone who needs a quick and affordable repair shop”
“I called them, gave me good prices then i came in and they matched the expectations, tremendous customer service, Amazing service good deals and very helpful. Highly recommend!”
“Absolutely AMAZING experience with Christian! I switched 4 lines from T-Mobile to Verizon and not only am I saving a ton of money, but I also got free phones, which was unbelievable.
Christian helped with EVERYTHING from start to finish and made the entire process smooth, easy, and completely stress-free. He’s incredibly knowledgeable, patient, and genuinely cares about helping his customers. This was hands down the best customer service experience I’ve ever had.
If you’re coming here, only ask for Christian — he is truly the best!”
“Thank you to Zach Stacy at the ATT on Sunrise. He helped us for over an hour get our new phones set up and walked us through other trouble shooting issues. He was always honest and transparent with us. He helped us get the most for our money and didn’t try to upsale us on profits.”
“Highly recommend! These guys helped me with an unusual problem — a car engine computer repair — at an affordable price and with a super quick turnaround time. I had called many phone and computer repair shops before, and all of them turned me away as soon as they heard it was a car computer.
The front desk staff and the technician were both very polite and friendly. I will definitely come back for any future electrical repair needs.”
“Dianne ? Spelling? was so helpful and knowledgeable and the entire staff works collaboratively to resolve customers issues! Felt very welcomed and service was excellent.”
“I made a purchase in this store, I bought a Samsung A15 and works perfect. I was attended for Juan, he's a very nice person . I am really satisfied and I highly recommend this store for anything you need about service ,phones and accesories.”
“Darin was extremely helpful and friendly. I appreciated the way he treated me. I didn’t get the girls name but she was fantastic too but had to go help another customer. Darin helped me with an issue I had with my contacts and showed me how to use my mobile hotspot. I hope they realize what great employees they have. I was in and out without a wait. I left one store to come here because of the wait.”
“We came in to get my iPhone fixed because it had a broken back glass. Not only were the staff friendly, the insurance claim was processed quickly but we got good advice and the best deal on phone accessories (new case and screen protectors).”
“03/18/2024
I recently visited the AT&T store located at 1860 Prairie City Rd Ste 200, Folsom, CA 95630, and was met with exceptional service by DJ, a store representative. My initial purpose was simple. I wanted to put a new SIM into my insurance replacement phone. However, DJ turned this visit into an invaluable service experience that far exceeded my expectations.
From the outset, DJ ensured I didn't have to wait long, demonstrating his accommodating nature. As we discussed my situation, it became clear that I had concerns beyond just the SIM card. Specifically, my Z Fold 3 had suffered crease damage from repeatedly opening it, a frustrating design flaw. DJ listened intently and then sprang into action.
He adeptly navigated my options, leading to the cancellation of my warranty claim for the Z Fold 3. His proactive approach didn't stop there; he also guided me through trading in my damaged phone for the new Z Fold 5, which has been redesigned to prevent such issues. DJ’s knowledge about the improvements in the Z Fold 5 was incredibly helpful, and he worked diligently to ensure I could get it with an affordable monthly payment plan.
The level of professionalism and expertise DJ exhibited was nothing short of impressive. He managed to transform a routine visit into a comprehensive solution that perfectly addressed my needs. I left the store feeling fully supported and satisfied with my new setup. For his outstanding customer service and deep understanding of product details, I wholeheartedly give DJ and the AT&T store in Folsom 5 stars. DJ is the epitome of what exceptional customer service looks like.”
“Nearly unbelievable! The comments here about how great of customer service the Verizon people got from their stores, especially the one on Sunset in Rocklin California. I so very much looking forward to seeing if that is true from Rosevillle to Rocklin to Rancho Cordova or Sacramento I look forward to it”
“JENNIFER PERSONALITY WAS AMAZING ! If i could give her a higher review i would thank you jennifer for being so patient ! SHE IS HERE MONDAY THROUGH FRIDAY 10-7pm come check her out ! SHE IS OUTSTANDING !”
“Been going here since 2014. My favorite location. The owner is very knowledgeable and hooks it up when he can. Also had my phone repaired there once and he fixed it with no issues.”
“Madison was so patient with all my questions & went above & beyond helping us get our system back on track. She has a kind demeanor & always a bright smile. Thank you Madison ??”
“I can't say enough about this location. I had several phone issues, and Seth went over and above to make sure I had a working phone, even working with me 1.5 hours after the store closed. I received a defective phone from asurian, but Seth would not give up and kept trying to activate a phone that was defective. Seth worked on my broken phone to make sure it somewhat worked, so I would have a phone while 2nd replacement phone arrived. When 2nd replacement arrived, I did not hesitate to return to this location, and of course, Seth was there to help me with my new phone, and even Johnny jumped in to assist during times they became busy. These guys are awesome. I refuse to go anywhere else. Thank you so much. They are so knowledgeable and patient. This location will be my go-to for new phones or phone issues.”
9 AM - 5 PM
2316 Sunrise Boulevard, Rancho Cordova
Mobile Phones
“Was looking to sell my broken iPhone 12. They bought it for as is. I always come back to The Repair Room because I know they will get my devices repaired and also buy them when I’m ready to upgrade.Would definitely recommend their servicesBest in Sacramento!!”
11AM - 6PM
429 Roseville Square, Roseville
Mobile Phones
“Been here a few times now same with my mom and the kid Elijah who works there was great.walked us through the best plans for us and answered all questions we had . Don’t see customer service like that anymore . Great job cricket !! Give that kid a raise”
“Tasha is wonderful .she helped me get an iPhone, transfered all my apps, pictures & taughte slot eine ivr never had an iPhone before
Thank you Tasha!”
“This Location is nice, clean, has chairs to sit down on, many phones accessories to choose from to purchase, and the Customer Service Rep was friendly and helpful.”
“Great service with Blake!!! Very friendly, knowledgeable and helpful A+. He was amazing!!! Helped us solve several problems. Much appreciated. Definetely recommend this place!!”
“Erica has been nothing short of awesome! I was on call with Verizon customer care for over 3 hours trying to solve an issue I had with my line so I decided to visit the store and get some help. Erica (the general manager) showed true professionalism and was quick to tackle my problem. Within 5 minutes I was already out the store and couldn’t have been happier! She is truly knowledgeable, professional, quick on her feet and got great customer service! Thank you Erica you truly saved my day. Best VZ store I have visited no doubt about it”
“Tredis was VERY Friendly, cordial, professional, helpful and thorough. It was a GREAT Experience. Based on this experience, I would very much recommend AT&T to my friends and family.”
11AM - 5PM
5717 Hillsdale Blvd, Sacramento
Mobile Phones
“I was dreading buying a new phone, but Andrea walked me thru the process and transferred everything so that I was good to go when I walked out. She answered every question without making me feel shamed because I'm older. Andrea was amazing how she juggled customers coming in so that no one had to wait, and she tackled difficult problems with patience and positivity and solved each issue. She is so knowledgeable. This employee deserves a big raise, her excellent customer service gives Cricket a great reputation. Thank you Andrea for the great experience!”
“We went to Verizon in the Galleria mall in Roseville. Tyler was the one there that helped us and he did a phenomenal job. I definitely recommend this location for Verizon needs.”
“Christian helped me throughout the process - which included my needing to “un” freeze my Experian credit info. (No small task in these days of bots answering the phone!) He carefully explained everything and made sure I understood each and every charge - as well as some introduction to the phone. I’d recommend any time….”
“I am 65 and NOT Techno savvy !! Arsh took the time to help me even though my phone was 15 years old so it was not supported by the modern apps.. He did not have the phone in stock so I gave him my number and he called and texted a couple days later to say it was in. I went down and he worked for a very long time trying to get my info out of the old phone, while helping other customers. He GOT IT ALL !!! I am VERY SATISFIED !! THANK You Arsh,
Cliff K”
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“Ali was the representative that helped me. He was so professional, knowledgeable, & friendly. He made my entire experience of buying a new phone a pleasure! Thanks Ali!”