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“I love this spot. The ladies here are always wanting to help and the selection is awesome. Whenever I get off work a little early, I try to make it into this shop to see what is new. I have found some amazing earring as well as other fun household objects. Hilton House find great quality item and has reasonable prices. This place has become my guilty pleasure for searching for treasures I probably don't need, but they are just so neat!”
“I gave the salesman at sleep world a difficult and they did wonderfully. I needed a queen mattress immediately And not too expensive. The floor model was perfect and they helped us fit it in the back of our Honda pilot. They even made the experience kind of fun!”
“Cheshire was the associate who took care of me, while I shopped she was friendly, knowledgeable and after talking I felt confident that the purchase I made was a good one. Here it is a day later I'm sitting on my new bed typing this review feeling confident and happy about my purchase”
“We recently had an excellent experience with Mattress Firm, specifically thanks to the wonderful staff at both the Concord and Pleasant Hill locations. Our initial visit was to the Concord store, where we met Hogan. He was truly professional, knowledgeable, and experienced. Hogan took the time to understand exactly what my husband and I needed. Hogan was courteous and made us feel welcome. He clearly knew the products inside and out. His advice was practical and tailored to our situation. Unfortunately, the Concord location did not have enough of their full range of mattresses on the floor for us to try everything we needed. Hogan, demonstrating his dedication to our satisfaction, immediately recommended we visit their nearby sister location in Pleasant Hill to see a greater selection.
We followed Hogan's excellent recommendation and headed to the Pleasant Hill store.
We were greeted by the Store Manager, Dan, who took great care of us. His guidance was invaluable in helping us make our final decision. We also want to thank Jason, who was incredibly attentive and friendly during our visit.”
10AM - 6PM
1100 Concord Ave Bldg B, Concord
Furniture Stores
“Mike (supervisor) demonstrated superb customer service skills.
I had issues with shipment on a box frame that I ordered online. I called the Concord Ave location and asked if he was able to assist me with tracking my order.
He not only provided multiple options to resolve my concern, but he also acknowledged my situation and showed empathy. Mike was attentive and ensured all my concerns were addressed to have my bed set before the holidays. Mike truly took his time to hear me out and ensured I understood the entire process. I never once felt rushed with him and assured me that everything will be ok.
In addition, Mike always “kept the door open” with me by telling me not hesitate to reach out if there are additional things I need. He felt warm, personable and approachable.
As someone with years of retail experience, Mike hit the nail on the coffin with his customer service and social skills. Thanks Mike!”
10AM - 6PM
1245 S Main St, Walnut Creek
Furniture Stores
“This was a super easy experience. I was in and out with a queen size mattress purchase in no time. Claire was extremely helpful and knowledgeable. Great service!”
10AM - 6PM
5703 Christie Ave, Emeryville
Furniture Stores
“I had a great experience at Mattress Firm thanks to Francisco. He greeted me right away, asked all the right questions about my sleep needs, and really took his time walking me through different options. He explained the differences between each mattress clearly and never rushed or pressured me.
Because of his knowledge and patience, I ended up choosing the Tempur-Pedic TEMPUR-ProBreeze, which felt perfect for the cooling technology and support I was looking for. Francisco made sure I tested everything thoroughly and helped me understand the warranty, pricing, and delivery details in a simple and honest way.
Overall, Francisco provided excellent customer service from start to finish. If you’re shopping for a mattress, definitely ask for him—he made the entire process easy and stress-free.”
“Russell at Mattress Firm in Richmond is the best! He explained everything very thoroughly and made sure that I was well taken care of. He was very knowledgeable of the different mattress options and explained them to me with patience.
I really appreciate his service and positive attitude!”
“Mattress Firm provided excellent service for me. The Office Manager, Daniel is very knowledgeable of products and inventory, attentive to each question or concern that I raised, and very thorough and generous with store policy and discount offers. Thank you Daniel and Mattress Firm! C. Foster”
“We are very happy with our purchase. From the time we entered the store we were treated with utmost personal courtesy and honest information.by DanielJames..This store is worth a visit.”
“I went in looking for a comfortable matress that will not hurt my back. Robin was very helpfull and very patient with me...She took me through couple matresses and made sure that i tried each one of them...She had great knowledge on the matresses which helped me come into a solid desicion on the type of matress i want.”
10:30AM - 7:30PM
1631 Monument Blvd d, Concord
Furniture Stores
“Adriana it was a big help and did everything for us to get a good deal and I feel very happy and satisfied with purchase and she did everything in her power to help thank you so much infantes furniture”
“Let me just start by saying Josh provided the best service and was very knowledgeable about the different mattresses , Josh also provided options that fit our budget. My wife and I left so Happy and excited for our mattress delivery, Go see Josh and tell him Ed sent ya!”
“I had my sunroof repaired at Genesis Auto Glass Sun Roof and I’m super happy with the results. The staff was professional, honest, and fast. My car looks perfect now. Highly recommend their service!”
“We needed to upgrade a few details on our bed that we love that we purchased a couple of two or three years ago. The staff was amazing in the Walnut Creek store helpful. Checked a lot of details out for us helped us set up a delivery date that works for us you guys are the best.”
“Mid Century Møbler is a gem! Julian and Desirée are knowledgeable, kind, and clearly love what they do. The showroom is beautifully curated with great value, and the whole experience—from purchase to delivery—was smooth and enjoyable. They went above and beyond refinishing our Nils Jonsson “Florence” credenza, and even personally delivered a component to our home. The piece is gorgeous, but it’s their service and care that really stood out. Highly recommend!”
“Very happy with my new fireplace! Ryan and team did a great job with my project. The team was very professional, responsive and accommodated my project to keep the rest of my home remodeling project on track. Ryan helped answer all my questions regarding the fireplace.”
“We had Cole Interiors install some Hunter Douglas blinds throughout our home. Excellent.
My wife had got a quote from Costco and it surprised me but Cole Interiors was less expensive. Our neighbors had used Cole and highly recommended them. Yep, Cole was less expensive. From the sales staff to David one of their expert installers- all were professional and fantastic. Being a contractor for 4 decades I know that execution and precision installation is crucial and Cole delivered. Glad we found them.”
“I have bought a number of Sobu pieces over the years (couch, side table, pendant light, and most recently dining chairs) and adore all of them! While the staff have always been very helpful, I live a little further away now so tend to just order online because I know which pieces I want and their delivery has been speedy and fantastic. Their pieces are incredibly well-made and beautiful and are quietly rugged enough for daily use without showing barely any wear, and strike the balance I love between modern and nostalgic. It's amazing to find a local store that's my go-to for nearly all furniture and homeware I'm looking for, with the added bonus of avoiding big box retailers!”
“We haven’t received our order yet, so we might change our review after, but the service and help and attitude of every person we dealt with was fantastic! No pressure tons of patience and lots of help.”
“Very nice store, tons of items, new and old, fairly priced. The furniture seemed very good quality, was looking for a dining table. The staff are friendly and the young lady helping me was very knowledgeable. Will definitely go back!!!”
“This place is absolutely divine!
Incredible pieces that are stunning for so many reasons...the style, the prices, the condition.
I paired my hutch with Horchow candelabra and a gorgeous Bassett table -next to a 96 inch basic but luxurious ivory colored couch. And...Voila!
My place is beautiful!
Thanks Poor Honey's!!!”
“The reviews are legit. This is so radically different than any other mattress buying experience it should be in some other category. No commissions, no haggling, super high quality products and employees. Comfort exchange policy is awesome. And the mattresses are comfortable and serviceable so will last much longer and ultimately be a bargain.”
“I had three level fusion on my spine and found I could not sit in an ordinary chair for any length of time. I had a job in which I needed to sit every day for a long periods of time, fortunately, I found this store, Relaxed the Back, that had a very expensive chair that once I sat in it I realized I had found the chair that allowed me to sit for hours on time. Although the chair was expensive, because of my back surgery the cost did not matter and it was worth more than twice what I paid for it.”
“My wife and I recently visited Ashley in Concord, CA a couple of days ago with no intention of purchasing anything-just browsing. We were greeted by Steve, who did a fantastic job of explaining the store layout, products and services without the pushy sales guy tactics often seen elsewhere. After some browsing, we stumbled upon the Isanti dining room set and knew it was perfect for our home. Steve made the entire process enjoyable and simple, solidifying us as Ashley customers for life. If you plan a visit, be sure to track him down!”
10AM - 8PM
101 Clay St, Oakland
Furniture Stores
“I've always gotten consistent great customer service here. I've picked up a few items here I've ordered online, and the staff are always friendly and have a good sense of humor.”
“David is extremely knowledgeable and helpful. They have a great selection of office chairs, desks and more. Highly recommend for home office needs as well as company office furniture needs.”
“I truly cannot recommend Custom Sofa Co. enough.
I worked with brother-and-sister team Diego and Maya to create the couch of my dreams, and the entire experience exceeded every expectation I had.
I had been searching online and at larger furniture stores for a month or two, trying to find a couch that fit my apartment. I needed very specific dimensions for my space, and nothing felt customizable enough. One day, walking along Grand Ave, I finally stopped into their showroom — a place I had passed many times without realizing what was inside.
When I saw “custom,” I assumed it would mean limited modifications like the big retailers offer. I was completely wrong.
I was able to choose:
• Fabric type and color
• Cushion stitching details
• Cushion firmness and fill material
• Feet style
• Exact dimensions
• The precise bumper length to give my L-shaped couch a more sectional feel
The level of customization was incredible. Even better was their expertise. They guided me toward fabrics that would hold up well with animals and helped me choose a cushion that balanced softness with long-term durability.
I was able to take fabric swatches home to see how they looked in my space. Diego even came to my apartment to confirm measurements so everything would fit perfectly.
I was blown away at every step.
And somehow — unbelievably — my made-to-order couch was delivered in less than two weeks after finalizing decisions. Faster than many big stores ship inventory they already have in stock.
The quality, speed, craftsmanship, and personal care are unmatched. If you’re considering a custom piece, go here first.”
“Love this place! Great selection of quality furniture! Lots of options to make your house a home! In addition to a great store, they have A+ customer service! Julio was AMAZING and provides TOP NOTCH assistance! So glad we were able to work with him. We love our furniture and are repeat customers; our stuff from 10 years ago still looks FANTASTIC!”
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“Ive been shopping with Rick Hudson Estate liquidation for years. The Hudson team is highly professional and is probably one of the most seasoned and knowledgeable in the San Francisco Bay Area. Recently Rick expanded his business to include the ESTATE FURNITURE STORE. The store sells a fast moving selection of gently used furniture that range from vintage to antique . On the first day he opened I purchased a sweet teak Danish Modern rocker at a very fair price. At his store you can not only find Mid Century Modern but also Art Deco, Victorian, Industrial as well as classic traditional furniture too. They sell lighting and many decorative things to hang on your walls. If your on the hunt to find interesting things for your home always try to drop into Ricks shop because you never know what's going to turn up.”