“If searching for a well-fitting pair of pants is a battle, the staff at this store are the marine corps. I walked in, described my ideal pant, had a stack of amazing jeans waiting in a fitting room within 30 seconds, and walked out with pants I love after less than 10 minutes in the store. Top notch, efficient and effective.”
“I love this brand and wear all of the basics, she makes the nicest basics. Usually, I order from Revolve or Nordstrom but I recently visited the village and popped into the store and the manager was just so lovely and helpful. I let her know that I will start buying from the store from now on. It was nice going into the store to try on pieces in person rather than ordering online and returning them if the items don't fit. So glad I was able to pop in, such a beautiful store! I hope this brand continues to make the best basics, I will continue to keep wearing and supporting the brand.”
“Edgar was fantastic in spending a half hour with me taking my 3D foot measurement and explaining the results. He pinpointed the correct size and width that was best for me and provided multiple samples to try on. He was very patient and the experience was fantastic. I went back and bought the shoes a few days later and was never given a hard sell. I felt really good about the experience and paid a fair price. I'll definitely return!!”
“If your looking for dope gear, from shoes to clothes this is the spot! Im not local to this area I took a nice drive from the valley to visit them. Im big on customer service and the team here are very welcoming and helpful. I ended up buying 3 pairs of kicks. 2 dead stock and 1 lightly used. The price was definitely on point. They made sure I got shoes I was happy with. They went above and beyond for me and brought me shoes my size from out back and I found 2 pairs I ended up purchasing. I recommend this store to anyone looking for heat! Ill be visiting soon again i found my spot for sure! Thanks fam you guys where all helpful and dope to do business with! 💯”
“As someone who has always hated shopping for new shoes, this place is great. Nick did a great job of helping me out. Found out I'm a size larger than I thought! As many have noted, they have a specific sales process they walk you through, and they WILL try to upsell you on the membership multiple times. If you're firm on what you want though it's not an issue. Can't speak to whether the membership is a good deal or not, as I wasn't ready to try it today. Will consider for next time though.”
“This is my first time coming to this store and I got to sincerely say they have one of the best customer service I have experience highly recommend this place specially if you are looking for women’s working boots.”
“Perfect service, they repaired my leather backpack. One strap had popped off the other was loose. They were very quick and a great price. I will be coming right back here if I need anything fixed.”
“This was the best experience I've ever had going to a shoe store. He was very knowledgeable. You can tell he knows his stuff right when you walk it was very impressive and he wasn't pushy about buying anything. He recommended really great shoes for my low arches. I highly recommend this place.”
“I learned so much about my feet with the foot scan! I had no idea my feet were two different sizes, and that my arches are actually different heights. Made a lot of sense in terms of the pain and imbalances I experience. I know online shopping is easy, but I'm really glad I made the trek to the store. I likely would not have bought the style nor the size I ended up in had I not had the in-person experience. Highly recommend!”
“Thank you so much for being so incredible and bringing back all my shoes and bags back to life!!! Carlos makes all my Chanel bags and shoes look brand new”
“Came here last minute and Sylvia took very good care of us. Thank you for such a great experience. We walked out with a form fitted tuxedo. Perfect fit. Thank you again”
“I own several Calleen Cordero items and love them all. I have a studded harness belt, and was wearing it in a boutique in Santa Fe NM one day, and the proprietor said to me “Is that a Calleen Cordero?!” Why yes, yes it is!”
“I have very wide feet. In some shoe models a size 13 3E width. I also need dress shoes and training shoes. For much of my 7 decades of life, my shoes were torture chambers. When I could find shoes I had to order them sight unseen and hope they fit. A 50-50 proposition at best. Generally in my life, the more expensive the shoe, the more they hurt my feet. Then I discovered Chic Wide Shoes. It's 30 miles away in Tarzana but I make the drive a few days ago. My existing shoes were in horrible condition, so I finally had to make a move. This time, when I went to Chics, they not only could sell me the wide shoes, BUT THEY HAD ALL OF THEM IN STOCK!!. I bought 3 pairs of training shoes (Propet and New Balance) as well as a pair of dress sizes (Florsheim). They told me they had just increased their stock dramatically. When I walked in, I was ready to make two trips (one to order, another to pick up). I did everything in on 30 minute visit. Boy was I glad. Amira and John worked with me, with great advice making sure I had the right shoe and the right size. Chic Wide Shoes is a great place. I will go to them whenever I need shoes.”
“I’m travelling abroad and wanted to swing by to see their selection of boots. The owners are so kind and helped me find the right sizing and right style. It’s pricey, but for the quality and the leather and design, it’s 1000% worth it. I love my new pair of boots and I would totally recommend coming here for good boots.”
“Needed some new Dress Shirts. Working in the Jewelry industry I need to always look sharp. I’ve tried shirts from Amazon but you get what you pay for . Since I worked for DXL in the past and after being disappointed at Macy with size selection, I decided to stop in . I found 4 great shirts all on clearance and mostly 2nd markdown. The quality of the shirts is night and day from what I had in my closet. This particular store was also very clean and organized. Thanks DXL Culver City .”
“The employee were very helpful on helping me find some shoes for work. I usually buy New Balance shoes because they are the only ones that sales wide feet and comfortable. I have wide feet, so I was able to find the shoes that I wanted for work. The shoe that I bought was very comfortable and if felt like I'm walking on clouds. I wore them today and my feet were fine. Usually my feet would be hurting by the end of the day from constantly standing, but this time my feet were fine.”
“Love this location! Huge shoutout to Carlos for remembering us five months later and once again providing such a helpful and kind experience. Easily one of the best retail shopping experiences we’ve had.”
“Shout-out to Maddie, who helped us in-store! She was super patient about us trying to choose between styles and colors. We didn't feel pressured to buy anything we didn't want. Maddie was super informative about a range of products in the store and even made some great recommendations. We left super happy! Thanks again 😄”
“I love Verona Shop! They have beautiful, high-quality clothes, and the staff is very friendly and welcoming. I especially loved the quality and style of their trousers. I highly recommend this shop! ❤”
“Can’t say enough good things about the Milk Room. The owners Greg and Rob put their heart and soul into this place and it shows. They have an amazing collection of clothes and super reasonable prices.It can sometimes be intimidating to walk into a vintage shop, but these guys made everyone who walked in comfortable. Greg and Rob are just so personable and down to earth. When Rob heard I loved animal tees, he went in the back and brought out this crazy dolphin tee for me. Most vintage shops would charge well over $30 for it and he threw it in for $10.They also have a recording studio in the back and let tons of young bands use their space to perform. The vibes here are just amazing and I’m so happy I stopped by.Best shop in LA, hands down!”
“I had a great experience shopping for my wedding dress here with Esther. She was patient, professional, and gave great suggestions. A total pro! Beautiful dresses at a good price point.”
“I bought my wife a leather bag from this store and we were both very happy not only with the quality and design (which is amazing by the way) but by the impeccable customer service and hospitality that was provided by the store owner. We were not pressured to purchase anything as a matter of fact the owner was more than happy to just provide advice which was really refreshing. Other stores really pressured us into buying even at one place the store owner was basically over my shoulder and was very rude! Its been about 2 months and my wifes bag is still in wonderful shape no fading to stitching falling apart no issues what so ever. The owner even gave us his number in case we wanted to contact him for any issues or further purchases. I made my purchase based not only for the quality but for the reassurance and expertise!”
“I’ve always liked this store, but I’m disappointed. I bought Red Wing boots expecting their usual repair policy if the soles failed. When mine separated, I called ahead and was told to bring them in. I drove across town, ready to pay the $125 repair fee, only to be told they couldn’t be fixed because they were glued, not stitched. That was never explained at purchase. The associate turned me down, and the whole thing felt like a giant letdown. I came expecting a solution, but they didn’t deliver. I won’t be shopping here again. Update: Wow, Red Wing, thanks for handling this with class. I appreciate you reaching out.”
“Overall I like the place ,but how in another grocery one black guy who was worked there was played like he don’t understand my English, and what I want,like his English was incredible but overall ok nice price good AC on work cool!”
“They currently have a lot of cute clothing options. I especially loved all of the little kids shoes. My daughter was needing a new shoes and the butterfly ones were perfect for her.”
“What a great service! He is the best. I truly appreciate you, Vartan! I have been going to him for the past 4 years and have sent so many customers. Everyone is happy with him!”
“Did not end up purchasing (solely because new cowgirl boots were not going to fit into suitcase for airplane but it was a good experience and the staff was very nice.”
“Hari was very helpful and welcoming from the phone call to in person. unfortunately the shoes I wanted don’t fit properly but nonetheless the customer service was top notch, I wish more stores had this good of customer service.”
“First time in this store and had an amazing experience with Laieb, who was working alone right before closing with maybe 15 or more people in the store - yet I still was able to get personalized help and professional advice, tried on a ton of shoes, and settled on a great one. Genuinely outstanding customer service (and great shoes too with a lot of options for wide feet).”
“Alexander, who works at the Westfield Century City store, was fantastic! My daughter and I walked into the store during the afternoon and it was fairly busy at the time. We eventually realized that he was ALONE ... no other employees were present! He handled each customer with patience ... he didn't rush anyone. He was very professional. Regarding the products, he was very informative. We noticed that none of the customers grew impatient or upset! He made contact with each customer that came into the store, either going directly to them or acknowledging them as they walked in. He was great and seemed to make each customer feel as though they were being helped immediately, just by making that initial contact! Thank you Alexander!”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.