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10:30AM - 7PM
350 W Hillcrest Dr, Thousand Oaks
Shoe Stores
“This is THE BEST PLACE for personalized service, the best fashionable western wear, and awesomest staff.....ever!
I knew nothing about western wear. By the time I left? Letti (the owner) made sure i was comfortable with all the decisions we made.
Very friendly. And genuinely interested in the customer. (Not just selling something!)
Theyre my store, from now on!”
“The best service ever !!! The ladies in this store go above and beyond!!! Super nice and friendly !!! I just wish their sizes weren’t change by these new designers !good long lasting quality !
But this store in the oaks is a gold mine !!! If you want good service this is your destination !!!”
“went on Sunday, Shoutout Stacey and Kenneth for helping me with my boots! Shoutout to Damean for helping my Dad ? Everyone is very helpful and welcoming. Everyone dresses slick as hell too”
“Thank you to Lola, the awesome shoe sales rep who helped me decide to get my boots. I have wanted a particular type of boots for a little over 15 years now, but have never found the ones I want at a price I’m ok with.
These boots I found here (DSW Thousand Oaks), were a bit too expensive, even with a discount. The good thing for us is….Lola was around our area and caught my mistake in price calculation. She took out her calculator and deducted the correct percentage from original price.
An almost $200 + tag was cut down to less than half.
Leather, perfect condition, on sale. Left the store super happy, both my partner and I.
Thank you Lola!!!
P.s. The leather protector was such a win too.
?? “These boots were made for walking... “”
“I went to the store in Thousand Oaks and was helped by BEWOLF . A very nice and knowledgeable employee. Thank you BEWOLF for your help and patience with me. GREAT JOB !!!”
“I love Nordstrom Rack, I went looking for shoes, so I had to stay focused. I'm not impressed with today's styles and didn't find anything I liked. I'm looking for the perfect red pump, and from the color to the style, it seems like an impossible task. They did have some unique styles and almost threw me off, but I am hyper focused to find the right red pump, 2" heel, with a strap in back. Where are you?”
“I've been going to the simi town center for vans but recently changed to the oaks mall due to the sudden lack of service at the simi one. I used to love the vans in simi but the last few times I have been going they customer service has been awful! They greet me and then they just start talking and messing around with each other! The oaks vans always gives me a more warming experience definitely go to this one and not the simi one!”
“Online ordering HORRIBLE experience.
They only sent 2/3 items after waiting more than 15 days. Ridiculous.
I gave 4 stars because staff member Shelby was very nice and apologetic over the phone for the error when it was shipped to the store and made it right at pick up.
Thank you Shelby!”
“This was the first time I had visited any Champs store.. I had been looking for some sports clothing for my man and that’s why I walked in.. a very pleasant surprise! They had some unique items .. store looked very neat organized and funnily I noticed the were playing really good music in the store too! Will definitely go back with my man so he can pick more stuff!”
“Enjoy shopping at the Loft T.O. Good quality and always great customer service from Julie. She is friendly, helpful with shopping & knowledgeable on sizes and suggestions. She seems to truly love her job and helping customers which is rare to find.”
“Fantastic customer service. Very helpful since I am not used to shopping at a women's store. I was buying a gift for my wife. It was a very painless experience”
“I had the chance to work with the store manager Lizz and she's awesome, super knowledgeable, funny, and brought out a few different options that she thought would suit me. Her and her whole team are doing a great job. The store is always well staffed and the team chips in and chimes in with their recommendations. It's a very awesome positive experience.”
“I'll be honest, I have no need for women's clothes. My girlfriend wanted to stop in, and I was enamored by the mannequins.
Every single one in the store was posed intentionally, with so much attitude and expression, it absolutely cracked me up.
But that's a good sign, right? The level of detail put into the displays surely translates to other aspects of the store.
The employees we interacted with were very nice, the inventory seemed quality. The prices were a little high but my girlfriend found a really nice top on the clearance rack. I'd say it's worth checking out.
And say hi to the mannequins for me.”
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“Came here last minute and Sylvia took very good care of us. Thank you for such a great experience. We walked out with a form fitted tuxedo. Perfect fit. Thank you again”