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“Wendy was very helpful. I missed a sale by one day and she tried to accommodate me. Although she wasn’t allowed to, she was gracious and eased the pain. Would be nice if the site indicated clearly when sales end.”
“We had a great experience working with Jason Lei to get a variety of appliances and appliance accessories. He was straightforward and helpful, and easy to reach via phone and email. Really laid back, and also assisted us by reaching out to different vendors when things were not as we expected.
Davies was also able to store our appliances for months without charge -- a real boon when you're in the middle of renovations.
Altogether a good experience and would recommend to others.”
“Great appliance store, with good selection, at competitive prices. We recently fully remodeled our home and bought all our appliances from them. Renee was extremely helpful throughout the entire process, including dealing with the few issues that came up during installation. She is one of the best vendors we interacted with during the remodel. Highly recommend.”
“They are very helpful here. Bill and Dave especially stand out in the Rental Tool Area. They went above and beyond to help me since me nor they could be locate someone in nearby the department in which I needed help. Thank you!”
“One of my go to places for electronics, entertainment, and appliances. Only 15 day return policy for non paying members. They're getting rid of all movie media (DVD, Blu-ray, 4K discs).”
“Ive worked with 5 or 6 appliance companies before , these are by far the best , as contractors getting the right appliance companies is so important, the wrong one can mess your life up real quick. Very impressed”
“Theft is horrible here. I feel terrible for those who work at this location. Home Depot needs to work with local authorities and also try out new techniques to discourage theft.”
“From going to one Homedepot to another their customer service remains consistent because every employee has greeted me and asked if I needed help! They have a huge selection for all your needs! The prices are great and sometimes they have unbeatable deals!”
“I went this place to get couple of mush for my front yard. The staff Juan Pablo Salina’s is very nice to help me load all the them to the truck. His generous and his smile truly make my day!”
“I've Been going to A Vacuum and Sewing Hospital For over 45 years with either our Vacuum or Sewing Machine. They are Very Professional and Very Friendy Steve & Alex have always figured out the problem, fully serviced and replace the parts and had it running perfectly in a day or two. Can't say enough about them, Kept up the Good Work.”
“Norman is a very helpful person please ask for him always. Make sure you give him the recognition that he deserves. Keep up the great work. He puts a smile on everyone’s face.”
“I had a crack in my refrigerator water line. They were great to work with. Explained my options and were very helpful letting me know what to do to make the repair myself.
Thanks again and I'll definitely be back.”
“I had an exceptional experience at this Home Depot, thanks to Randy. He was incredibly helpful and took the time to listen to my needs attentively. Randy's knowledge and willingness to assist made my shopping experience smooth and pleasant. It's not often that you come across such dedicated and friendly staff. Thank you, Randy, for your help today!!”
“We are 2 years into a home remodel project. Not everything has gone ..... (cough !) smoothly. There have been a lot of ups n downs on this merry adventure of financial insecurity and anxiety. But ! Throughout all of our successes and some of our "oh shit ! " moments. Home Depot in San Mateo has been right along side us. They've never given us grief with a legitimate issue and they've always been polite , prompt and friendly. Todays Yelp is a direct result of an interaction that my wife and I had with Steve in the return department. He may not remember me but I remember him from several prior interactions with him over the last two years. Steve is polite , friendly , articulate and genuinely kind and helpful. We had made a serious mistake and bought a very expensive item that was essentially entirely useless to us once we discovered our blunder. I was so relieved to see Steve at the counter. He didn't make a big fuss about our return or ask a bunch of questions to force us to admit that we'd screwed up. (We did. ..) he didn't "oh I need a manager for this .." or act like we were doing something shady. (It seems to me that these days most retailers make the act of an exchange or a refund feel like you're committing retail fraud. It's icky out there folks !!!). Nope. Steve honored the spirit of Home Depot's policy and he helped us fix our blunder quickly and efficiently with a solution that was acceptable and let us feeling valued as a customer. Service like he delivered took away a touch of the angst and anxiety that I have been almost constantly feeling for two years. I might even sleep a little tonight. Thanks Steve !! I hope someone at Home Depot reads this and gives you a bonus or a raise. At the least a cookie !! I appreciated being treated like a human being.”
“I made the questionable decision to try to bring home 2 sheets of plywood in my Buick Enclave SUV. Angel is a "lot associate" who helped me wrangle them into my car. He was a complete DREAM, or rather an angel, and was super friendly and helpful as we tried to maximize the interior inches and eventually tied down the hatchback with twine. I have never felt so helped. This guy MADE MY NIGHT. Thank you, Angel!!”
“Took bid on Water heater replacement. The service rep was excellent with options and suggestions. Did not hire as I received several bids. $$$$ was the main, but I'm an HP member, shop here weekly .”
“Another Home Depot. While it looks like any other, it is also as hard to find someone for help. Eventually, one finds what is needed, but the experience would be much better if it took half of the time it takes. Generally, using the app to find where the product is located helps a lot though.”
7AM - 8PM
975 S De Anza Blvd, San Jose
Appliances
“Just visited the Home Depot in Cupertino. I couldn't find a particular item - it wasn't where the app says it would. The associate found it for me quickly, and even later did my self-checkout for me (I didn't ask - she just did it!)”
“Peyton was outstanding. We knew what features we wanted and she recommended fixtures that delivered those features. She put together quotes from 2 different manufacturers so we could compare.”
“I had an exceptional experience at this Home Depot, thanks to Randy. He was incredibly helpful and took the time to listen to my needs attentively. Randy's knowledge and willingness to assist made my shopping experience smooth and pleasant. It's not often that you come across such dedicated and friendly staff. Thank you, Randy, for your help today!!”
“I was here for a scavenger for my youth group and the staff was very understanding and allowed it so that was nice. Other than that it is Home Depot and it has everything you would need and expect from a Hone Depot.”
“Had fury 4 clawed visitors in kitchen and backyard recently. Came here to get some snacks for them to chew on. Associates here were helpful. The self check out had associates ringing up sales. Didn't know that one can't tap pay terminal. It's either slide or insert card into slot. Pricing of the mouse snack (8.95) is standard thruout the industry as it's essential a duopoly between 2 big nationwide chain stores. The product was working as soon i placed it against a door corner. Didn't need to open package. Just bringing in jnto the house deterred the fury critters from visiting again. Coincidentally a female cat who "claims" our house is hers by defecating all over same was standing at our backdoor sliding door. No doubt she wants credit for our visitors vanishing. I know an opportunistic cat when i see 1.”
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“Chef Justine,
Our evening with you has been an incredible experience! It has been an honor for our family learning from you!
Thank you very much!
We will be back.
Happy Holidays to you and your team!”