“Always above and beyond the call of duty!
I live nearby and have been using the shop for years.
Always friendly, fast, highly professional.
And recently they helped me save $2000+ on an international shipment, which involved repackaging a giant box into three smaller boxes, all done quickly by on premises.
Highly recommended!”
Open 24 hours
4020 Fabian Way Suite - 300, Palo Alto
Shipping Centers
“Awesome service. I called the day before for pickup at 10 am. They were very prompt and great communications! Imtiaz let me know every step of the way and prompt delivery.”
“The staff are always very nice and super efficient. I've never had to be in there for more than a couple of minutes before I have been helped and can go about the rest of my day.”
“The drop location is inside Walgreens, at their photo center. The employee promptly recognized and accepted my package, scanned it, confirmed it is a new address label and offered me to receive a receipt via email or text. Courteous and efficient.”
“Excellent customer service. I've had a business box here for years. I received a large number of big boxes and the employee not only loaded them on a dolly but made pick up as convenient as possible.”
“Was glad to be assisted by Fernando, who was helpful and pleasant. Made the experience of using the photocopiers much easier to navigate with his instruction.
Fax prices were too high, so couldn’t get everything done at one location.”
“I've had a great experience with this store. Jay was very supportive of taking time to explaining me on shipping charges and packaging needed to ship my returns. I would definitely come back to this location. Keep up the good service.”
“Efficient, professional, patient, and respectful service every time -- I've never had any issues at this post office and would highly recommend this USPS location & the team!”
“Fast service, courteous staff, clean store containing a self service kiosk proving a convenient alternative to the full service counter. I was in and out within two minutes, even though I was third in line.”
“Came here to mail something across the country. The post office is tucked away in building 6 and you have to enter through a back entrance. Luckily I had asked another employee where to go and gave me a tip that it was in a building that looked like it wasn't open (haha). Once I was in the building, the signs were super helpful. The post office itself was small but it had everything you needed. The woman working there, Thu, was super helpful and even helped me figure out what box to use in order to save the most money. She even helped me with packaging too. Overall great service and I'm glad I am close to here for any mailing needs. Avoids the usual long lines for sure. FYI: there are no self kiosks so you will need to wait. However, it doesn't seem like a very busy office to begin with.”
“This company has the best, easiest to use automation software I’ve found. I used a couple others and they were not so automated. With teapplix I can print hundreds of labels per day in about 30 minutes where competitors I’ve used it would have still taken me all day. Customer service is pretty good over all. It’s occasionally hard to get someone on the phone but more than not you will get someone on the first call. I have been using this service for about 7 years now and have no desire to ever change. I’ll be with teapplix for many more years to come.”
“I Needed to ship a complicated package and Reuben was majorly helpful. Amazing customer service and professionalism. I’d like to request he get a raise because Employees like Reuben are very hard to come by these days!!I will be returning to this location!”