CARSTAR Douglas Auto Body is a highly trusted and professional auto repair shop in the San Gabriel Valley area. The team is experienced and certified, providing top-quality repairs and excellent customer service. They are well-versed in handling repairs for electric vehicles, including Teslas, and many customers appreciate their familiarity with EVs and their ability to meet repair deadlines. The staff communicates regularly with customers, providing updates via text throughout the repair process, and they have a reputation for completing repairs early. The shop offers free estimates, either online or in person, and handles insurance claims seamlessly. Additional services include towing, OEM parts, and rental cars through Enterprise. Customers praise the friendly and helpful staff, emphasizing their attentiveness and willingness to accommodate special needs. The team is known for its professionalism, attention to detail, and dedication to making sure all problems are addressed until fully resolved. Overall, CARSTAR Douglas Auto Body is recognized for its quality work, trustworthy service, and customer-focused approach, making it a top choice for vehicle repairs in the area.
CARSTAR has repaired my car twice now after getting hit, and both times have been great experiences! The customer service is amazing and both times they had my car ready extremely quickly! 10/10 recommend
November 2024
Always excellent service and work. I trust Steve. Ge never kets us down. Highest recommendation.
October 2024
Extremely professional and great customer service. Updated me consistently about parts that were ordered and time for completion of repairs.
