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“One of the clerks there has told me for the last 3 months, that they will have new phones in "by the end of the month". Which month I wonder, since they haven't gotten any in?”
“Excellent experience here with an iPhone 14 Pro that wasn't charging correctly. Jessica was easy to work with, extremely knowledgeable, and had my charging port cleaned up and tested in less than 20 minutes. Very happy with the service, and appreciated the honesty and knowledge shared without feeling like I was being oversold on services. Highly recommend. :)”
“Such a pleasant experience at this store! I needed assistance with my father's account and Lorena made it totally painless. She was polite, knowledgeable, and took care of the matter quickly. I'm going to seek her out for any service needs in the future. Thanks again, Lorena!”
“Great customer service from Martha today. She really took the time to help my blind brother get his service needs updated. Very knowledgeable about various programs and apps, super professional and caring! Thank you Martha”
10:00 AM - 7:00 PM
3699 E Foothill Blvd, Pasadena
Mobile Phone Accessories
“This past Friday we had an amazing experience at this location. After reading most of the reviews, I was apprehensive to stop by. I'm glad I did not allow the negative comments to keep us away. It was time to upgrade three phones and did not want to encounter a hassle as in years past. If you want to be treated with respect & the utmost kindness, look for Jen to assist you. Jen went above and beyond the norm to get everything handled in one visit. Not only did she take her time to make sure we were happy with our transaction but she also was multitasking and assisting others while we waited. No one was left unattended. It was a busy day (Veterans' Day). Jen's personable demeanor and friendly smile is what made a difference, and I absolutely will be returning to this AT&T location. Look no further for outstanding customer service. Her name is Jen.”
“Francisco and Michael made our experience extremely well. They were very knowledgeable and offered a better deal than what I expected. This is now my store to go to.”
“What a great experience we had with Jaime. He was personable as well as knowledgeable and he answered all of our questions regarding different plans. We got 3 new phones with new plans and the transfer process was easy. This made the change worth doing. I would highly recommend Jaime if you're looking for great service.”
“Jose is very helpful and knowledgeable when it comes to tech and electronics so glad I came here for a new line and also repaired my screen on my other phone …. Highly recommended”
“I had an excellent experience with Kali at the T-Mobile Old Pasadena location. She helped me switch from another carrier, and the entire process was incredibly smooth and stress-free. Kali is highly professional, knowledgeable, and truly knows what she’s doing. She took the time to walk me through the details of each plan, explained everything clearly, and made sure I chose the best plan with a great deal that fit my needs. Outstanding customer service from start to finish—highly recommend asking for Kali!”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“I had my cracked screen replaced at Gadgetneeds, and the entire experience was fantastic. It was my first time needing a screen replacement, and they made the process a breeze. The team was professional, and they had my phone fixed within a few hours. Hopefully, I won't need another repair anytime soon, but if I do, Gadgetneeds will be my go-to!”