10AM - 5PM
333 Highland Ave, Piedmont
Banks
“Leila assisted me with a cash advance and deposit this morning.. She was thoughtful and thorough while explaining all the steps to complete the transaction. Excellent Customer Service.”
10AM - 5PM
333 Highland Ave, Piedmont
Banks
“What a breath of fresh air. Personal service with a bank manager who greets you and shakes your hand. I had to transfer a safe deposit box from El Cerrito which was downsizing. Piedmont was great. The teller and the manager helped us and personally guided us to the new box. I had documents and valuables and was a bit apprehensive. There were NO ISSUES. We completed the paperwork and got our keys. We set up the automatic deduction from my account. Easy-Peasy. Thank you so much. Back-in-the day, we talked about my Girls Scout cookies and the tellers were very interested. It is a community bank. Do not let the Nay-Sayers deter you. I do miss the Saturday hours that were reduced during COVID. Still a friend place and personalized service. Who does that these days!!??”
“I needed to contact & then come in to this location due to a death in the family. The manager was very helpful on the phone & remembered talking to me when I checked in with her for my appointment. Aracely Flores, the banker I have had appointments with, is amazing. She is very patient & while professional, she is very understanding. This has been one of the more difficult times in my life & this branch has made something messy & complicated into a non-negative experience.”
“Great experience setting up a new account here with Royce. He guided us through the process thoroughly but efficiently and made us feel like valued clients throughout. Also had a great experience with the teller staff recently. Best B of A branch, by far!”