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“The staff is always very helpful and knowledgeable about the in-store products! Always appreciate them pointing in the right direction whether it’s for shoes, uniforms or balls.”
“Went in today for soccer cleats for my daughter. The pricing was great ($45) for really nice Adidas that both fit and appealed to her. Even though we weren’t demanding customers, Justin helped bring her the size she wanted to try and also the perfect recommendation of an alternate color in the same size without us asking. He was very kind and helpful. I entered my email address online before checkout for an extra 10% coupon and left feeling like the Dad hero of the day.”
“I bought a putter, and an associate helped me check the lie angle and face alignment. The way they did the face alignment check using a reflective laser was pretty cool.”
“Great local shop in Pleasant Hills.
City Arms East has a surprisingly great selection for a smaller store, and the prices are very reasonable. The staff is knowledgeable, accommodating, and genuinely helpful without any pressure.
One of the best parts is the atmosphere — lots of good banter between the employees and customers. It’s the kind of place where you actually enjoy hanging out, chatting, and learning a thing or two.
If you’re looking for a solid local shop with great people and a welcoming vibe, this is definitely the spot. Highly recommend supporting them.”
“I entered the store around 8:30 PM on January 6th and had an excellent experience. Every employee I interacted with was kind, attentive, and went above and beyond to help me. I was shopping for a last-minute gift for a coworker before heading back to work, and multiple staff members made a genuine effort to help me find the perfect item.
Even at 9:00 PM, there was still a long line of customers waiting to be served. Despite this, the staff handled the situation with patience, professionalism, and care. There was no visible frustration or negativity, which is not always the case in busy retail environments.
The staff at this location are outstanding, and it is always a pleasure to shop here. I chose this store over other nearby locations specifically because of the consistently great customer service. I truly appreciate Dick’s Sporting Goods and the exceptional team working at this store. Thank you.”
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“Friendly staff always, but beware that as of Dec 2022 the Council is requiring advancement records to buy merit and advancement badges. The past couple of years they were not.”