Car Glass Repair in Pleasanton, CA

“Vincent was super communicative and easy to work with. He kept me updated throughout the progress of PPF for my car. Great PPF material and quality. I shopped around for prices and it was average price but the customer service is what really sold me here. Vincent blew me away with how nice is was and how much he took care of my baby”

“Owners Lori and Shawn were extremely friendly and helpful. Lori helped me call my insurance glass vendor, waited on hold a long time on a Friday afternoon with me and helped me file my glass claim. I was given an appointment the same day of my insurance approval and my windshield was replaced and recalibrated in about 2 hours. This includes removing the glass, clearing out all the old adhesive and bonded material which the tech/installer was very thorough to do. All staff are very helpful and easy to communicate with. They have an outdoor table with umbrella, free wifi and chairs inside if you need to work while you wait. Their quote was slightly lower to another quote I received nearby through Yelp but I did have to go through insurance anyway due to the recalibration cost. Seem like genuine folks and seeing that the owners are so involved made me want to give them a try. Would gladly recommend them to a friend or family member.”

“I came to Tony asking for an OEM windshield for my 2023 Honda CRV, with calibration for the sensors. He has a relationship with dealerships to get this OEM glass and he did it. He also gave me a very fair price on the parts. Labor was a little pricey but if you’ve received auto service in California you know what to expect. They don’t mess with insurance but will give you the paperwork to sort it yourself. You’ll spend some $ here but it will be done correctly.

A few weeks have gone by and everything is working as expected: wipers, lane assist, speed limit camera, all working flawlessly. Not to mention the job looks great. I’m no professional but I can’t tell this windshield was even replaced. I wish I would have came here first as some other shops wasted time twiddling thumbs if they could get the OEM glass or not. If Tony can get it, and there’s a good chance he can from my experience, he will.”

“I cannot say enough good things about the guys at Charlie’s Autobody in Pleasanton. I’m in the middle of a cross-country move, my storage units are in Pleasanton, and this morning I went to drive my car only to discover it had clearly been messed with while it was sitting in Brisbane. The driver’s door wouldn’t close properly, the lights wouldn’t turn off, and I was completely stressed out thinking my battery was going to drain before I could even get the car checked.
I drove it straight to Charlie’s with no appointment. They took me in right away, looked at it, and immediately knew someone had tampered with it. They found the bolt that had been messed with, fixed everything on the spot, and wouldn’t let me pay a single thing. They were calm, confident, kind, and just genuinely good people. Because of them my lights shut off properly, the door closes, and my battery didn’t die.
If you’re in the East Bay and need honest, skilled auto body work from people who actually care, go to Charlie’s. They saved me today. Five stars doesn’t feel like enough.”

“I had my 2017 Toyota Highlander repaired at this shop about four weeks ago, and I couldn’t be happier with the results. They did an absolutely beautiful job—the repaired area looks brand new!

I’m somewhat of a perfectionist when it comes to my cars, and I have to say, this shop exceeded my expectations. The quality of their work was exceptional.

Angel, the shop manager (and if he’s not the manager, he should be!), provided outstanding customer service. He went above and beyond to help us with the repair, and his dedication to making sure everything was taken care of was truly appreciated.

The repair was originally expected to take eight days, but to my surprise, they had it completed in just five days!

They even detailed the car and cleaned the inside of the windshield, which was a wonderful finishing touch.

This will definitely be my go-to shop for any future repairs. I highly recommend them to anyone looking for quality workmanship and exceptional customer service!”

“Melanie assisted me throughout the entire process, and she was absolutely awesome! She kept me updated every step of the way, communicated clearly, and made the whole experience smooth and stress-free. I really appreciated her professionalism, responsiveness, and excellent customer service. Thank you, Melanie!”