Credit Unions in Poway, CA

“This is to commend Larry Fagan, Branch Manager, Poway, CA for stellar Customer Service. We have been members for 45+ years. We relocated to San Antonio recently and prefer to keep our long-standing relationship with Cal Coast. We live in unprecedented times for sure and I have discovered that the banking system does not have the flexibility of yesteryear. We can thank the Dot.Com era, scammers and other unscrupulous actors for that. But I digress. On more than one occasion over the past few months, Larry demonstrated genuine care and concern for his Customer; he helped me conduct business with Cal Coast remotely. Today, Larry took the extra time to advise that an "In-Network" credit union here in San Antonio may provide a solution when I need to conduct business locally. I know that I can rely on Larry to create solutions for his Customer. Because of him, it is comforting to know that in an emergency, I have a local credit union resource. Superior Customer Service is rare in today's business environment. Business nowadays can be very hard, but Larry made it easier today. Best wishes to Larry for his continued success.”

“This is the best bank I've personally ever dealt with. Been banking there for years. Never had a problem. Then a few Issues popped up on my end. They showed some great mercy for me and treated me like a human being. I wouldn't want to bank anywhere else.”

“I started my membership with Mission Federal Credit Union in 1976. I am recommending Mission Fed because over all those years my experience has been generally good. That said, I did have a bad experience at the Poway branch recently. I was charged twice for an international wire transfer. The branch manager, and the vendor that I wired the funds to each blamed each other for the “mistake”. I explained to the manager that I am just the consumer, and I trusted that they would know how to perform the transaction. That didn’t happen, and I had to pay an additional $40, for a total of $80, to wire funds overseas. Even though The Poway branch is much closer to me, I will be going to the Rancho Bernardo branch from now on since I have never had any issues with them.”