“My wife and I came to harbor freight here in Folsom boulevard to buy a few things. The cashier I believe his name was Brandon, Best customer service I've witnessed in a long time! He went above and beyond to to help us out! The customer before us was being a headache but Brandon handled it so professionally and had so much patience. There isn't much people like Brandon. He deserves to be recognized! Thank you Brandon!”
“They had just what I needed and their selection of wood is great. As an amateur woodworker I will definitely keep this place in mind when I need wood. The people working the front desk are helpful and courteous.”
“Great place for hard to find and specialize bulbs and parts . If you have the information on what you want they can set you up with options. Make sure you take them all the information of what you wanting done for the best service”
“Vanessa, the Professional Color Advisor at this location is amazing! She listened, advised, educated and guided me with color choices for various areas in our new home. She explained how to proceed within the process of a remodeling. She helped me realize what colors I was drawn to in these projects. Based on my input, she responded and showed me a color choice that I fell in love with. I went home with three paint samples. Vanessa is knowledgeable, kind, informative and congenial. I highly recommend making an appointment with Vanessa!”
“Normac Irrigation is a top-notch contractor wholesaler! Their selection of irrigation products is extensive, offering high-quality materials at great prices. The staff is knowledgeable, friendly, and always ready to help with expert advice. Whether you're a contractor looking for specific parts or need bulk supplies, Normac Irrigation has everything you need. Their efficient service and competitive pricing make them the go-to for irrigation professionals. Highly recommended!”
“Great Selection, Reasonable Prices an a VERY Knowledgeable, Friendly and Helpful Counter Person. I needed a 1/4" x 28 "Bottom Tap". The counter person knew Exactly What I Was Talking About and Had It In My Hand In Less Than A Minute. After that, I asked about a few other things I needed or I had in short supply. They had everything I asked about. The Items I purchased here were of the Highest Quality at Very Reasonable Prices. Highly Recommended and I Will Be Back! So few of these Brick & Mortar Specialty Tool Stores Left... So, lets help to keep them around by being regular, repeat customers.”
“These guys are the greatest. Not only were they helpful, they gave me the drill bit and didn't charge me for it. Ok, it was just for an 8-32 tap, but it was a $2-$3 bit they just gave me. Yes, I will go back again and again...”
“Great place for purchasing general construction material. However, this location does not stock all the related item s. Calling in advance is strongly recommended.”
“A great selection fasteners, and even better customer service. I have gone in several times needing help identifying and finding replacement bolts and nuts and they have been incredibly helpful every time.”
“I am a 77-year-old woman who is trying to learn DIY stuff. I was working on installing a bidet today, but needed help with a pipe fitting. A really nice gentleman there was so helpful and very patient with me. His actions ended up helping me solve my problem! Bidet installed....I apologize that I do not have his name, but please find him and recognize him for his service excellence.”
“Can't say enough good things about the crew at the Pro Desk/Checkout. Jordan and Tom, Sharon and Jory. This is true old fashioned customer service being delivered consistently. They are always willing to help us find a product, load our truck, and check in with us to see if we have any other needs that they can help out with. As a contractor we're always limited on time and looking for the best product at the best price. Lowes far surpases those other guys. The store is clean, well lit and well stocked. Thank you for making our many shopping experiences something we don't dread.”
“Jamel and Abener came to deliver our new dish washer. The customer service they provided was great. The two young men were kind and professional. Kudos to the two of them.”
“Only time I'll ever write a review. Purchased a washing machine during a move and the hose was damaged while moving. After going through a whole week and a half redeal trying to find a replacement hose, and being told by staff at Lowes to visit an external webiste which did not help, I revisited Lowes while I was about to give up and asked for and explained all the options I had exausted. Luckly I talked with their employee John in the appliances section and he was not only able to understand the frustration I was feeling about this part and the run a round I was getting, but was able to assist me in securing the part I needed. I really appreciate Jonh, dude did me a major solid and saved my night. I wish I was able to by him a beer, but instead I hope this review finds it's way to management so he can be recognized. Also, three of these stars are for John, one for all of the successful shopping I've done there, and I took one away for all the employees who told me to look somewhere else.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.