New West Medical Inc. has received positive feedback for its excellent patient care and helpful staff. Patients appreciate how the business quickly gets them scheduled and ensures they receive the necessary care. Rebecca, a key team member, is frequently praised for her knowledge, patience, and friendly attitude. She provides clear instructions through virtual calls, explaining how to use CPAP machines correctly and why they are needed. Many patients experienced improved sleep and health after starting their CPAP therapy, thanks to her guidance. The staff also helps with equipment setup, mask fitting, and answering questions about insurance benefits. Patients report that Rebecca's support makes using the CPAP machine easier and more comfortable. Overall, New West Medical is seen as a responsible and caring business that offers thorough, friendly, and professional service, making patients feel confident and well-supported during their treatment.
New West Medical Inc was absolutely amazing. Andrea Perez (Fairfield) was my specialist and she was so phenomenal. She took her time demonstrating, educating and was such a kind experience. Really felt listened to and she was exceptional. Highly recommend their machines and staff
January 2026
Very friendly and knowledgeable staff. The office is conveniently located and they gave me a variety of options for my CPAP equipment, resulting in a much more comfortable setup than what I'd been using the past decade.
January 2026
Thank you Nicholas for answering my questions very promptly via email. Very thorough and quick to respond. The initial consultation via Meetings App was very informative. I learned a lot. This is my first month using my machine. New West Medical has been there every step of the way. Highly recommend.
