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“Recently visited this fleet feet Encino location along with my family and I have to say David was incredibly helpful and knowledgeable! He took the time out to go over running sneaker options and I never once felt rushed or like he was trying to sell me on something. That level of customer service is rare these days unfortunately, so to have had that type of experience was awesome. If you’re looking for great customer service along with great knowledgeable service care, this place is the spot.”
“As someone who has always hated shopping for new shoes, this place is great. Nick did a great job of helping me out. Found out I'm a size larger than I thought! As many have noted, they have a specific sales process they walk you through, and they WILL try to upsell you on the membership multiple times. If you're firm on what you want though it's not an issue. Can't speak to whether the membership is a good deal or not, as I wasn't ready to try it today. Will consider for next time though.”
“I had an amazing experience at this store! They have an incredible selection of work shoes with so many choices. A huge shoutout to Alex, who helped me find the perfect pair. He made the whole process easy. Highly recommend!”
“I have very wide feet. In some shoe models a size 13 3E width. I also need dress shoes and training shoes. For much of my 7 decades of life, my shoes were torture chambers. When I could find shoes I had to order them sight unseen and hope they fit. A 50-50 proposition at best. Generally in my life, the more expensive the shoe, the more they hurt my feet.
Then I discovered Chic Wide Shoes. It's 30 miles away in Tarzana but I make the drive a few days ago.
My existing shoes were in horrible condition, so I finally had to make a move. This time, when I went to Chics, they not only could sell me the wide shoes, BUT THEY HAD ALL OF THEM IN STOCK!!. I bought 3 pairs of training shoes (Propet and New Balance) as well as a pair of dress sizes (Florsheim). They told me they had just increased their stock dramatically.
When I walked in, I was ready to make two trips (one to order, another to pick up). I did everything in on 30 minute visit. Boy was I glad. Amira and John worked with me, with great advice making sure I had the right shoe and the right size.
Chic Wide Shoes is a great place. I will go to them whenever I need shoes.”
“Just like what others have mentioned, customer service is top notch. I went in looking for some Western gear for a wedding for my son, not knowing what I was even looking for and I was very well educated on everything from the quality of hats to what I should be wearing for boots!
I'll be back! Huge selection from boots to belts to shirts to work wear (jeans).”
“incredible customer service! Chris took the time to take my measurements and recommend the perfect boot for me. They have a wide variety of boots for work and casual wear.”
“I own several Calleen Cordero items and love them all. I have a studded harness belt, and was wearing it in a boutique in Santa Fe NM one day, and the proprietor said to me “Is that a Calleen Cordero?!”
Why yes, yes it is!”
10AM - 6PM
316 N Beverly Dr, Beverly Hills
Shoe Stores
“Linda, Thank you so much for everything you did to help me purchase my dream dress. Your kindness, patience, and genuine care made the entire experience so special.
Your attentiveness and level of customer service over the phone and in person during the appointment truly went above and beyond. I felt very supported and understood every step of the way.
Thank you again for making such an important moment so meaningful.”
11AM - 7PM
295 N Rodeo Dr, Beverly Hills
Shoe Stores
“My partner owns a collection of these handbags, and I have a wallet, a belt, and other accessories. Whenever we travel, we always visit stores to check out the designs they have in different countries or states. The staff was very friendly and welcoming, and the store was clean and had a very nice selection.”
“This is the best sneaker store in LA. Not only do they have sneakers, but they have designer, streetwear, and their own clothing brand. They carry brands like Chrome Hearts, Gallery Department, Supreme, and more. They have been at the Westfield Topanga for a couple years now and I don’t see them leaving soon. I love doing business with them. Im happy to spend my money here!”
“They have a large selection, especially for people with duck feet (wide), like me.
The floors are clean, aisles are wide enough for men and the room is well lit. If you want to shop without pushy sales people this place is for you.
Lastly, the parking lot, though slightly sketchy, has plenty of stalls.”
“We frequently shop at this store for my husband, who is quite tall, as they offer a good selection of clothing that fits him well. The quality of the apparel is commendable, though at times the prices can seem somewhat high. Nonetheless, the customer service is excellent, and online orders are typically processed and shipped promptly, ensuring timely delivery. Overall, I would recommend this store for its quality products and reliable service.”
“I’d like to thank you for the excellent repair of my bag. The work was done neatly and professionally — with real attention to detail and understanding of the material. Clean, precise, and high quality.
I also appreciated the straightforward and honest approach. It’s refreshing to work with someone who truly cares about the result. My bag looks great, and I would confidently recommend this place❤️❤️❤️”
10:30AM - 6PM
17015 Chatsworth St, Granada Hills
Shoe Stores
“Everyone here is awesome! I highly recommend coming to check out 818 Skate Shop. Knowledgeable crew, very welcoming, and they know what they're doing. So much love for these guys! Go support small and local skate shops!”
“Perfect service, they repaired my leather backpack. One strap had popped off the other was loose. They were very quick and a great price. I will be coming right back here if I need anything fixed.”
“I'VE HAD SOME BOOTS ON LAYAWAY HERE AT ZAPATERIA LA BALLERINA. FOR WESTERN FASHIONS HERE IN SUN VALLEY, YOU REALLY CAN'T BEAT ZAPATERIA LA BALLERINA. WELL, YOU CAN, BUT NOT AT THESE PRICES. GENUINE OSTRICH, 3 PAYMENTS, I'M JUST GOOFIN', NEW BOOT GOOFIN'.”
“Kfir is very genuine and helpful! I was looking for something specific and he helped me find it in my size. Ask for Kfir next time you go! This will be my new Birkenstock location that I’ll be coming back to :)”
“Can’t say enough good things about the Milk Room. The owners Greg and Rob put their heart and soul into this place and it shows. They have an amazing collection of clothes and super reasonable prices.It can sometimes be intimidating to walk into a vintage shop, but these guys made everyone who walked in comfortable. Greg and Rob are just so personable and down to earth. When Rob heard I loved animal tees, he went in the back and brought out this crazy dolphin tee for me. Most vintage shops would charge well over $30 for it and he threw it in for $10.They also have a recording studio in the back and let tons of young bands use their space to perform. The vibes here are just amazing and I’m so happy I stopped by.Best shop in LA, hands down!”
“Epic retail experience. Will not use the salesperson’s name so as not to overwhelm (starts with a “J”) but the entire body of experiences over years are beyond anything one should expect from a high-end designer on The Drive. Perfect service. Selection is always unique, but not screaming out. If you seek true luxury, Ferragamo is the destination.”
“The staff were incredibly considerate and extremely knowledgeable about all the products for sale. The fitting rooms are a bit tight, but there are mirrors throughout the store to use. Very rustic, authentic, and classy — can’t wait to go again!!”
“Overall I like the place ,but how in another grocery one black guy who was worked there was played like he don’t understand my English, and what I want,like his English was incredible but overall ok nice price good AC on work cool!”
11AM - 7PM
6600 CA-27, Canoga Park
Shoe Stores
“Bobby was wonderful !! He was incredibly helpful and gave great advice! Someone should promote and give a raise! The store super clean and well kept. Other staff was nice too!”
“shoe lab always does a good job on cleaning my luxury sneakers and repairing my belts or wallet, when i need some tune up or any repairs, they been around for over 30 years, i like that they have 2 places in the same street in case i am in the mall i stop by in the new location , in case i am in the village i drop off my stuff as well.
best place in town.”
“Ana was very helpful, worked with our budget. And gave us beautiful , elegant dresses at a very reasonable price.It was also good that they have stocks at the store so I was able to purchase 3 same design cocktail dresses with 3 different sizes on the same day . She also gave us free items. We will definitely go back to this place.”
“Nice selection of Skechers shoes, and some great sales. Didn't find what I was looking for, but I did find a pair that made me happy. And a staff person was available to reach those on a higher shelf.”
“I cannot say enough positive things about Carlo. His level of professionalism and customer interaction is unforgettable. I truly hope Berluti in Beverly Hills knows how much of an asset they have in Carlo.”
“First time in this store and had an amazing experience with Laieb, who was working alone right before closing with maybe 15 or more people in the store - yet I still was able to get personalized help and professional advice, tried on a ton of shoes, and settled on a great one.
Genuinely outstanding customer service (and great shoes too with a lot of options for wide feet).”
“Alexander, who works at the Westfield Century City store, was fantastic! My daughter and I walked into the store during the afternoon and it was fairly busy at the time. We eventually realized that he was ALONE ... no other employees were present! He handled each customer with patience ... he didn't rush anyone. He was very professional. Regarding the products, he was very informative. We noticed that none of the customers grew impatient or upset! He made contact with each customer that came into the store, either going directly to them or acknowledging them as they walked in. He was great and seemed to make each customer feel as though they were being helped immediately, just by making that initial contact!
Thank you Alexander!”
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“Thus place was great, i needed shoes for an even i was going to and found some shoes on clearance for $20. They have name brands at great prices too but i needed something cheap and good for the occation.”