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“Lupita and Emily were both super helpful and friendly. We ran into a lot of issues while activating out family plan but they remained friendly and extremely helpful throughout. They walked us through the entire process! Excellent customer service! Thank you”
10AM - 8PM
12875 San Pablo Ave, Richmond
Mobile Phones
“Was just at the Yosemite,Manteca location to get a new phone. Met their sales associate Annie (actually not sure of her title ) However she was very helpful , professional,and patient. She hooked me up with another line even for the same price I was already paying. The location was convenient but the customer service was amazing. Thank you so much for your help and patience Annie and thank you Cricket. Stace from Tracy”
“Hands down the best store around! I came in to check out their promotions and walked out with a free upgrade. The staff here are amazing—super intelligent and knew exactly what they were doing. They took the time to transfer all of my data, photos, and apps over to the new phone so I didn't lose anything. Incredible customer service and very good offers. I won't go anywhere else!”
“Very helpful staff and very clean store, they attend us really fast , store always has a lot of people working so we arnt waiting in line for to long , and they speak Spanish witch is a plus”
“Jessica provided the best customer service I have ever received at any ATT store in the bay area. She was able to resolve my issue with patience and understanding. Cannot thank her enough.”
“The staff helped remove a virus from my phone and made sure everything was working properly again. They were patient, knowledgeable, and explained what they were doing throughout the process. They also gave me helpful tips to keep my phone protected in the future. I really appreciate their excellent customer service and would definitely recommend this Metro by T-Mobile location to anyone who needs help with their phone.”
“Guadalupe was AMAZING!!! Her Patience and professionalism was above board. I didn't know my pin code. And she went above and beyond board to try to help me. She looked up multiple codes without an attitude and tried different options. She was a pleasure!! There are a couple of things that I'm unsure of. On my next day off when I go there; I hope that she's the person at the counter. Guadalupe ROCKS!!!”
“This is a review for the pick up service. Wow, I am SO impressed with walmart's pick up service. I have ordered through pick-up twice and it was so great. The first time I ordered lashes and some other items that I knew were locked up and I didn't wanna go through the hassle of waiting for someone to open the glass for the multiple locked items. I parked, called the number, and someone was out within 5 minutes. The second time I ordered some items but unfortunately two of the five items were out of stock so they substituted it. When I got there, I was able to decline the substituted items and get my refund right then and there. I would also like to add that walmart now has the option to opt for bags or not. This is an option that I wish Target, Walgreens and many other stores would have as I am always charged for bags I didn't receive and have to go through the trouble of calling customer service. Overall, I really recommend shopping through the walmart app or online for pick up. It is so much smoother and efficient.”
Mobile Phones
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“Julissa helped me to learn my phone better, I accidentally posted my credit card Info and I was in a frizzy she came to my rescue plus she's so pleasant I will always come to this metro store.”