Altura Credit Union is a fantastic place to do banking, described by long-term members as an all-around great credit union. Members have been with Altura since the 1980s or for almost 20 years, citing that the credit union has always been there for them no matter what was needed. The staff is consistently noted as friendly, helpful, knowledgeable, respectful, courteous, professional, polite, and pleasant. They provide amazing customer service and hands-on help, with employees who are patient, punctual, and enjoy their jobs, making a difference in the days of the customers they service. Members feel their accounts are safe and appreciate that the credit union contacts them about iffy purchases for approval. Visits are handled quickly and competently, and opening an account is pleasant and easy. The credit union also offers a great and easy-to-maneuver online banking option with knowledgeable support available for any trouble. This excellent service is a key reason members recommend Altura Credit Union 100% to family and friends, confident that people cannot go wrong and will agree it is a wonderful place to bank.
