Metro by T-Mobile provides great service and helpful staff. Customers report frustration with phone issues and insurance taking over three weeks without a solution. However, visiting this store solved problems in less than an hour when others could not. The staff is described as amazing, patient, kind, and knowledgeable. They provide excellent customer service, helping with phone lines, billing changes, and phone payments. Employees go above and beyond for customers. The experience is consistently great, leading customers to return to this location. The team is able to quickly resolve issues that other channels could not figure out.
My experience at this location was so great! I don't write reviews unless it was really bad or really good, Andrew made my day! He was so helpful and kind. Thank you!
April 2023
GREAT SERVICE! I have come here multiple times and the customer service is great! Jeremiah and Angel did an amazing job helping me out and will definitely be coming back to this metro again!
April 2023
Took my phone in to get fixed, and they had me in and out in under 10 minutes
