Victra, a Verizon Authorized Retailer in Sacramento, CA, is known for its helpful and friendly staff who aim to provide a great customer experience. Customers appreciate the knowledgeable store consultants and managers, who offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Many reviews highlight the staff’s professionalism, patience, and willingness to go beyond expectations, such as helping with auto connection issues or explaining plans clearly. Customers frequently mention specific staff members who deliver excellent service, making the store their preferred choice for Verizon needs. While some note that there can be a wait, the overall experience is positive, with helpful assistance that leaves customers satisfied and grateful. The store’s mission to connect technology to life in a trustworthy and fun way is reflected in the attentive service and dedication of its team.
My family and I purchased iPhones and an Apple Watch. Randy helped us at this location and at the Arden Fair location. He was extremely helpful, professional, knowledgeable and patient with us. Him and the rest of the team provided great service to us and those around. I would definitely recommend Verizon!
June 2025
Very knowledgeable. They know how to make it happen
June 2025
I don't know why I forget this store is here because they always have the nicest most helpful people. I think the young lady who helped was Tanisha ? But she knew exactly what was wrong and fixed it and went way beyond coming out to my car to try and help me with a problem with the Auto connection. ❤️
