Verizon's Sacramento store offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store or order online for convenience, with options like in-store pickup, free two-day shipping, express lockers, or same-day delivery where available. The staff provides helpful and friendly support, often going above and beyond to assist with technical issues or device upgrades. For example, one customer praised the staff on Auburn Blvd for quickly fixing an old Moto phone, describing the support as excellent and more positive than another location. Customers also appreciate staff members who ask questions and ensure they understand their options, helping them get more than expected. The store is known for handling complex tasks well, such as transferring data from old phones or updating devices, with staff like Paviter and Juju receiving particular praise for their technical knowledge and customer service. However, experiences with staff can vary, with some customers feeling that not all employees are equally helpful. Overall, the store is a reliable place for both support and purchasing, with a friendly atmosphere and multiple ways to shop.
Daisy is great at what she does. She helped me buy a phone and install it. She explained everything very well, I highly recommend her. Thank you very much.
October 2025
Thank You for amazing customer service. Very polite and friendly People work here . :-)
June 2025
Here they were attentive to me and helped me solve my problem.
