Beverage Factory offers a wide range of products to make, store, dispense, and enjoy beverages, including kegerators, wine refrigerators, and coffee makers. They feature the latest products at low prices, catering to homeowners, business owners, and beverage enthusiasts. Customers appreciate the quality and variety of the products, with many praising the helpful and friendly customer service team. Staff members like Kaylyn and Joseph are highlighted for their prompt assistance, knowledge, and willingness to go the extra mile, such as measuring units and solving problems quickly. The company’s support team is also commended for resolving issues like shipment damage by arranging replacements efficiently. Whether purchasing a simple refrigerator or a professional-grade kegerator, customers find the experience easy and satisfying. Overall, Beverage Factory is known for offering trusted brands, excellent customer service, and a smooth buying process, making it a reliable choice for anyone looking to enjoy their favorite beverages at home or in business.
Called for customer service and spoke to Denise. Denise was extremely informative, friendly and patient. She thoroughly answered all my questions and the cooler now works as it should. Excellent customer service provided by Denise.
February 2026
The Beverage Factory is top shelf! Products, people and customer service. I was having issues with an old unit and they extended over the top effort to help the customer. My unit was not going to survive so I bought a bright shiny new one.
February 2026
I continue to have great experiences purchasing from Beverage Factory. Bree is a pleasure to work with.