Costco Tire Center is known for helpful and kind service, often going above and beyond for customers. Staff members are described as friendly and provide awesome customer service, even in busy situations. Specific employees have been highlighted for their exceptional efforts, such as assisting in high-stress circumstances, helping to find correct tires and make appointments, providing thorough help with tire inflation and checks, and even aiding with a stalled vehicle and battery purchase without accepting gratuity. The service is noted for being patient and thorough. The tire department's prices for items like batteries are also reported as much more reasonable compared to other auto shops and towing companies. Customers indicate they will return based on this outstanding service and willingness to help.
I am a 76 year old woman and know little to nothing about cars. My tire pressure light came on today, so I took my car into the Costco Tire Center on Fenton Parkway for help. The helpful staff in the shop directed me to the tire pump stations and said someone would help me. Another very helpful and informative staff... read full comment
June 2026
It's hard to get through on the phone to schedule an appointment.
April 2026
Javier came off as a bit rude, he did inform me that they don’t do walk ins for tire rotations at this location when I’ve always drop it off while I’m at work nearby. Come prepared, make an appointment instead. Perhaps he won’t be as rude?
