Cox Store in San Diego offers a wide range of services, including ultra-fast Multi GIG Internet, next-generation 5G mobile plans, and the latest mobile devices. Customers can enjoy personalized support and assistance with upgrading their tech, exploring exclusive deals, and accessing the newest devices and accessories. The store provides a convenient equipment return process, allowing customers to return old equipment on-site, avoiding issues like delays or extra charges that can occur with other providers.
Customers have praised the store for its friendly and helpful staff. One reviewer highlighted the exceptional service received from an employee named Sam, who went above and beyond to assist, leaving a positive impression that convinced them to stay with Cox instead of switching to another provider. Another customer appreciated how easy and quick the equipment return process was, thanks to Sterling, who was professional and helpful in changing services and lowering monthly bills. The staff's friendly attitude and willingness to answer questions create a welcoming environment, and customers are also informed about upcoming deals, making the overall experience positive. Cox Store in San Diego is recognized for reliable service, speed, and a customer-first approach, ensuring customers stay connected both at home and on the go.
Staff is great. The AI assistant both on the phone and on the site are just the worst. Answers are all not helpful. I didn't mind waiting the extra 23 minutes to speak to a real employee.
September 2026
Sume times it’s 100 for internet some times it’s 40. Doesn’t make sense.
July 2026
Friendly staff and I was helped very quickly on returning some hardware.