Navy Federal Credit Union is noted for its great service and helpful, friendly staff. Representatives are determined to solve problems, going above and beyond to guide customers simply through processes like adjusting accounts or handling payments. Many have been with the credit union for over 20 years, appreciating its consistently high interest rates on CDs. Service is efficient, with tasks like card replacement done in minutes at the branch without a wait. Customers describe it as a great bank with even better people.
