“I had an amazing experience at my local Verizon store on Pearl St today. Anginae (sp?) went above and beyond to fix my issue. She was helpful, smart, capable, and a downright genuinely nice person. Getting phone tech help can be a little like going to the dentist, but this experience was an absolute pleasure. Hyperbole? Nope. Honest to goodness, she was fantastic.”
“Aubrey and Jason did a great job. They were friendly and had good attitudes. They educated us on the products and helped us find the best deals for our situation.”
“Rep James in the La Jolla store explained the benefits clearly to help me switch from ATT after 30years of Service. T-mobile has people to talk with and are invested in problem solving. Thank you t-mobile for investing in people that are patient and thoughtful to help older seniors that struggle with new technology. Thank you James for not giving up on the complex account with several devices.”
“I was nit able to retrieve my Apple password. I tried taking my new phone to the Apple Store in Jacksonville Florida and was told I would have to wait another 2 to 3 days. Aimee at the ATandT store in LaJoya used her phone to assist me to reset my password and it was all done within minutes. I give Aimee more than five stars. She was friendly and cordial and well versed in all aspects of customer service”