Metro by T-Mobile at 1111 Market St offers a variety of prepaid plans with unlimited talk, text, and data, along with the latest 5G phones from Apple, Samsung, and OnePlus. The staff is friendly and helpful, especially the manager who is knowledgeable and provides excellent service. While some customers find the charges high for small services and note that staff efforts can vary, the overall experience is positive. The location is known for its helpful staff and availability of new, popular phones. Multiple locations owned by City Radio, including ones at 5th St and Turk St, are also praised for their friendly service and willingness to assist. Despite some complaints about pricing, the store maintains a reputation for good customer service and updated devices.
I've been with MPCS since 2017. Good reliable phones and services throughout. The accessories are convenient too. I would recommend their phones and service to anyone.
November 2023
They charge a lot for even a small thing but aside from that they tended to my query fairly quickly and gave me a hassle free service
April 2023
Wait in line for the longest time, then , because I'm paying at the store I'm charged an additional $5.( Sounds like a class action suit coming) just to pay my phone Bill.
