The Verizon store in San Francisco is a helpful and convenient location for mobile, internet, and business needs. Customers appreciate the friendly and professional staff who are eager to assist with various services. Many reviews highlight the staff's helpfulness, with employees like Janney and Shivam receiving special praise for their attentive and accommodating service. Janney, noted for being Deaf-friendly, helped new customers set up phone lines and internet packages with ease, while Shivam resolved complex network issues quickly and followed up to ensure satisfaction. The store is conveniently located near Market & 4th St NE BART, and customers feel safe visiting the location. Online services are also available, including appointment scheduling, online orders with free or same-day delivery, pickup options, and express lockers. Some customers mention minor issues, such as trade-in discrepancies, but store management is responsive and works to resolve problems, showing they care about customer satisfaction. Overall, this Verizon store is recommended for its helpful staff, good service, and accessible location, making it a reliable choice for those in the area seeking mobile or internet services.
Zeke was the best! I had lot of problems with my SIM card and he was super helpful and resolved my weeks worth of problems very efficiently.
August 2026
Jane was so patient and helpful with me getting my new device. Highly recommend this location and this rep!
August 2026
Janney was simply incredible. She was more knowledgeable than any other associate I have ever been served by. She is pure management material! Do everything to keep her on your team!
