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“We had a wonderful, seamless experience with Alamo. Our vehicle was ready and served us well during our time traveling around Costa Rica. Randy gave excellent customer service!”
“I have been using their car rental service for some years. They are very helpful and friendly staff and just this week had to rent for 8 days I got the best of the lot 4 wheel SUV. I recommend this place for someone who wants to experience a hassle free, friendly service this is your best bet around here.
Oscar gave a courtesy ride back to my home too. Thank you!”
“I appreciated the overall efficiency and professionalism of the Enterprise experience. The process was smooth, communication was clear, and the service met expectations. I especially valued the responsiveness and ease of coordination.”
“The customer service was awesome specifically the gentleman (Michael) who helped me with the process. It was very smooth and easy and I felt very satisfied. Thank you so much.”
“I rented a car here for three months and had an incredible experience with this company! Everyone was fantastic to work with, especially Morgan who navigated my situation with ease. Everything was extremely thorough, the car was in great shape and ran well all summer. I would recommend this place to anybody looking for a rental car!”
“Excellence customer service, cars are very clean and perfect conditions to Rent here.
I’ve rented now about 4 times and it’s always been great and even gets better every time!
Definitely recommend them??”
“I would like to commend this branch for their excellent and efficient service. Special recognition to Zack for his outstanding assistance—he was professional, approachable, and truly customer-focused throughout the process.
Matthew was also helpful and ensured everything went smoothly.
The vehicle (with car seat) was clean and well-prepared before release, and the booking process was simple and convenient.
Overall, we had a very positive experience and would gladly book with this branch again.”
“I only rate drop-off experience since I picked up the car at Liberia and returned to San Jose. Drop-off experience was great, David checked the car, explained the process, Enoc processed papers while David loaded our bags on the shuttle. both were great, polite and funny. Great customer service!”
“I visited two Sixt branches this morning in San Francisco, the Fremont Hotel location and the SFO Airport branch.
At the Fremont Hotel, I didn’t receive the car I was supposed to get, and at SFO Airport I experienced terrible service, far below any acceptable standard.
Later, I arrived at the San Jose Airport branch, and the difference was unbelievable. The service here was so good it made me forget everything that happened earlier. Everything went smoothly, and for the first time today, I truly felt that the staff cared about the customer, not just about finishing their shift and going home.
Big shoutout to the San Jose Airport team, they turned a really frustrating morning into a great experience. These guys deserve real credit for their professionalism, patience, and positive attitude. Honestly, this is how customer service should be done.”
“Right across the street from baggage claim. Cars are easily accessible from the lobby. The garage empties out on Blvd with freeway signs given ample time to get into the correct lane.”
“I've been a member of Club Sportiva for several years. I tried the car detailing service for the first time while I had one of their cars out for the weekend. They took my 2021 M3 back to the shop after delivering me one of the club cars to detail it. I have to say they did an amazing job. Better than the detail service I use in the North Bay for about the same money. I think I'll do it every time I take a car out now. If I lived in the area it would be my goto place to get my car detailed.”
“Great service from Delvis and the teamPrices are very affordable and cars are clean.The car was dropped off at the airport in time upon my arrival and picked up just before my return flight.I strongly recommend their services”
“I was traveling for work, and my employer booked me a car with National. The check-in process is very smooth. Staff are very nice and helpful. The car was super clean and in excellent shape. Overall, I had a great experience . I highly recommend this car rental.”
“Kyle was super nice and helped us get a car in our first day in San Jose. Would definitely recommend this location and this representative with a lot of patience!”
“It was such a wonderful experience of having enterprise truck. The two gentleman’s working there, Jose and Ric went extra mile and helped me to get a truck out of nowhere. They did all this in very last minute request of mine. Thanks team, really appreciate it.”
“Friendly, responsive, open on Saturday morning for a weekend return, a clean vehicle in good condition, new but old model with ignition key, I am satisfied with this rental service provider.”
“⭐⭐⭐⭐⭐
I cannot say enough good things about Arley at Avis! His exceptional customer service is the reason I always choose Avis, even if it means traveling 10-15 miles from my home just to be helped by him.
Arley is incredibly sweet, knowledgeable, and patient—he truly listens to customers and ensures they have the best experience possible. His professionalism and warm attitude make the entire rental process smooth and stress-free. It’s rare to find someone who genuinely cares about customers the way he does.
Avis is lucky to have him, and I will continue to be a loyal customer because of his outstanding service. Thank you, Arley!”
“Really professional and amazing customer service from start to finish. The staff took the time to explain everything clearly during pickup and were very honest throughout the process. There was a small hiccup with a delay in picking up the car, but the team took accountability, addressed it promptly, and made it right—leaving me as a very satisfied customer. I would absolutely recommend this team and company to anyone looking to rent a car in San Jose.”
“I was unsure going here after seeing the reviews. But it looks like it's under new management. Andy is very friendly and helpful, and was able to get me a great truck to rent for the weekend (no way my SUV could fit the things I needed). It sounds like after COVID they had a lot of trouble getting up and running because of a lack of trucks especially - funny enough this is exactly what most people complain about!I'll definitely be back because new management under Andy is great. Most of this stuff comes down to who runs the place and Andy does great. I'm all for supporting local business owners and it's clear Andy's been hard at work trying to fix the reputation here :)I've only ever had trouble renting from Budget (or Avis?) when I try to do something last minute. My recommendation would be to try and book in advance as much as possible - and to be flexible if you're going to book last minute!”
8AM - 12:30PM 1:30 - 5PM
3076 Almaden Expy, San Jose
Car Rental
“Had a great experience renting from this Hertz location. Jess was friendly, welcoming, and greeted me right away when I arrived. He recognized my status, got everything handled quickly, and had me in and out with a vehicle that fit my needs perfectly.
I only made my reservation a couple of days in advance, so I really appreciated the communication from the team. They called ahead of time to let me know they would do their best to source the vehicle I requested, and then called again before pickup to let me know they had found it earlier than expected. That level of customer service was awesome.
I also spoke with Natalie on the phone, and she was just as great. Friendly, informative, and easy to talk to. Everyone I interacted with was professional and genuinely helpful.
This branch is easy to find, has plenty of parking, and the staff makes the rental process smooth and stress-free. I definitely recommend this location and will be renting from them again. Thanks Hertz!”
“Joel and his team have been wonderful to deal with every time I rent from this location. Incredible customer service, friendly, and always willing to go the extra mile.”
9AM - 5PM
3565 Stevens Creek Blvd, San Jose
Car Rental
“This is one of the best rental places I have been and the best hertz I have been.The staff are so kind and go above and beyond, which is not very common now a days.They have a wide selection of cars.”
“I had an issue with my rental car because the windshield was cracked. I would like to thank the employees for helping me replace the vehicle quickly and professionally. The staff was friendly, understanding, and made the exchange process easy. I appreciate their customer service and willingness to help resolve the problem. Specifically to Jauden PL#59943376,Thank you for making a stressful situation much easier”
“Needed a rental car last minute at the San Jose airport. I prepaid on the app when I got to the rental counter everything was very smooth and efficient. The gentleman that helped me was nice and professional whole process took about 15 minutes. The car was beautiful and clean, and in great condition, I even received an upgrade at no cost. Total cost for the rental for 2 1/2 days Was appropriately priced in my opinion. I will use them again .”
6AM - 12:30AM
1659 Airport Blvd, San Jose
Car Rental
“I had pre-checked, so it took less than 10 minutes to get the paperwork done and pick up the minivan. Customer service person was great.
At the time of pickup the minivan, a Hertz person helped me setting up the media center.”
8AM - 5PM
725 Ridder Park Dr #95, San Jose
Car Rental
“I had a great experience here. The staff were responsible and helpful. The manager noticed that my reserved car had a safety issue in the system and proactively helped me switch to another vehicle of the same type.
The next day, I realized I might have left an important personal item behind. He was very patient, found the key to the previous car, and let me check it. The employee seated in the middle was also very helpful. I really appreciate their professionalism and kindness.”
6AM - 12:30AM
Intl Airport, 1659 Airport Blvd, San Jose
Car Rental
“Was nervous when Priceline gave me Thrifty as my hidden provider. But the online check-in, go-straight-to-your-car thing was great and they were good about noting all the pre-existing scratches to the car and returning it was a breeze.”
“Prepaid for a rental thru Priceline. Pick up was fast. I rented a mid-size suv. A Rav 4 or similar. I got a Kia Sportage which was very nice and similar in size. I rented from SJC to drive to SoCal and to drop off at Long Beach Airport. Drop off was very quick and they sent me my email receipt 10 mins after I dropped it off. I filmed a walk around the car when I picked it up just incase they try to bill me for damages that wasn't mine. Had a great experience and would rent from here again.”
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“I was helped out by Ivan and his team. In the past, I have always had issues with rental car companies and waiting over an hour to get my car. This time everything went smoothly with pickup and I was out within 15 minutes. The team made me feel welcome and Ivan took great care to show me around the car. I had no issues with the car and the return went just as smooth. Great experience and definitely would rent from enterprise in San Jose again.”