This CVS store in San Jose is known for its friendly and helpful employees, with the staff providing personal assistance when needed. The store is clean and well-organized, making shopping a pleasant experience. Pharmacists are appreciated for their professional attitude and smooth handling of prescriptions, especially during busy times when many prescriptions are processed due to nearby store closures. Customers value the staff's effort and kindness, noting that a simple thank you makes a difference. However, some customers find the store's waiting music stressful and hope for a calmer choice. Overall, it is considered a great store with dedicated employees, despite challenges from increased volume and long wait times.
Very friendly employees in my experience and convenient location
December 2025
I have been a loyal customer for 15 years, I love the service and the discounts on the 24” receipts. The staff is the bomb!
February 2025
Got sick of waiting and calling and lack of accountability with filling prescriptions. Moved over to Costco Pharmacy and they immediately addressed problems CVS was taking weeks to address.
