Ross Dress for Less is a popular discount retail store that offers a wide range of brand-name products for the family and home at 20% to 60% off department store prices. Customers have praised the store for its great clothing deals, especially for women's fashion, and the quick and easy return process. However, some have noted a lack of basic essentials like coffee-flavored pumps, spices, and kitchen items, as well as a limited selection in the makeup and toy departments. The service and cleanliness of the store have also been mixed, with some customers reporting a "hidden mess" and the need for better organization. Overall, Ross Dress for Less is a go-to destination for those seeking amazing deals on brand-name products, despite some room for improvement in certain areas.