Ross Dress for Less offers a wide selection of the best brands and the latest fashions for family and home at 20% to 60% off department store prices. Customers can find clothes, bags, shoes, kitchenware, toys, and home essentials, making it a great place to shop for bargains. The store features self-checkout machines, which help streamline the shopping process. Many shoppers feel comfortable choosing shoes and enjoy the variety of options to suit different needs, including work attire. Staff members like Roxy and Angeles are praised for their excellent customer service, making the shopping experience fun and pleasant. The store is known for bargain-quality clothing and a good selection for all ages, from kids to adults, and even pets. However, some find the store crowded and messy, especially in the small toy and home sections, with long lines at the single cashier. Overall, Ross Dress for Less provides good deals and friendly service, with prompt assistance and quick refunds when needed.