The UPS Store #3648 in San Jose is a locally owned and operated business offering a variety of services including packing, shipping, printing, document finishing, notary, shredding, and faxing. The store is conveniently located between Verizon and Starbucks on The Alameda. Customers consistently praise the diligent and polite staff, noting their helpfulness with returns, printing, and other services. Many reviews highlight the exceptional service provided by employees like Darwin, Gabriel, and Brandon, who go above and beyond to assist customers, even during busy times. The store is well-staffed, ensuring quick service and efficient task completion. Visitors appreciate the friendly atmosphere and the availability of self-help kiosks for returns. Overall, The UPS Store #3648 is highly recommended for its excellent customer service and convenient offerings.
Been coming here for the past 6 years to do work deliveries and have to give great kudos to their manager Jen. Shes helped me recently with an urgent shipment but has always been ao kind, helpful and thorough with whatever questions or needs we have for our shipments. Thank you Jen and her team!
September 2026
Staff is always helpful and friendly, works as quickly as they can (it's not their fault there are always a bunch of people who come unprepared). There are a ton of services offered and the pricing is reasonable. It's better if you use their packaging because if the dimensions are unusual it's a little pricier.
August 2026
The representative Sixx was truly amazing. His customer service was the best I've ever had and helped me every step of the way!
