The UPS Store in San Jose is locally owned and operated. It offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The staff is consistently described as friendly, polite, helpful, professional, kind, and patient. They provide great customer service, attending to customers quickly with a cheery hello and warm smile. Many reviews note the staff goes above and beyond, making errands feel pleasant. The service is fast, dependable, and reliable. The store itself is clean and organized. Customers report very positive experiences and highly recommend this location.
They’re usually pretty quick. This is my usual return spot. But the other day an older lady was super rude and told me they don’t recycle boxes, even though I never asked. I only brought the box in case they needed it for the return package.
May 2026
Professional and helpful staff that go out of their way to assist with any of my needs. Thank you for a great and positive experience.
April 2026
Good customer service by James, queenie, and jennesy
