The UPS Store #4738 in San Jose offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. This locally owned and operated business is conveniently located at the Lucky & CVS Pharmacy Complex at White and Aborn Cross. Customers consistently praise the exceptional service and warm, welcoming environment provided by the staff. Santhi, Roya, and Kim are described as "truly exceptional human beings" who go above and beyond to ensure each customer feels valued and respected, regardless of their background or needs. The team is praised for their efficiency, patience, and genuine care, creating a space where every customer feels like a guest rather than just a customer. The store is well-staffed and runs efficiently, even during busy times. Customers highlight the quick-moving lines and the helpful, knowledgeable staff, with Carol in particular standing out for her exceptional patience and kindness. The upgraded process for handling Amazon returns is also noted as a convenient feature. Overall, the UPS Store #4738 in San Jose is praised for its exceptional customer service, friendly and compassionate staff, and wide range of services, making it a go-to destination for both personal and business needs.
Patient employees who are very helpful, convenient automatic package return machines
July 2025
The amazon return package dropoff was handled quickly and effectively without wait
July 2025
I've been regular to this store in the past 3 months visiting at different times of the day and there is always at least two people at the counter serving clients and another either sorting packages or assisting clients with activities at the other store sections, i.e. wrapping and packing. Friendly attitude and very courteous... read full comment
