The UPS Store #4738 in San Jose offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. This locally owned and operated business is conveniently located at the Lucky & CVS Pharmacy Complex at White and Aborn Cross. Customers consistently praise the exceptional service and warm, welcoming environment provided by the staff. Santhi, Roya, and Kim are described as "truly exceptional human beings" who go above and beyond to ensure each customer feels valued and respected, regardless of their background or needs. The team is praised for their efficiency, patience, and genuine care, creating a space where every customer feels like a guest rather than just a customer. The store is well-staffed and runs efficiently, even during busy times. Customers highlight the quick-moving lines and the helpful, knowledgeable staff, with Carol in particular standing out for her exceptional patience and kindness. The upgraded process for handling Amazon returns is also noted as a convenient feature. Overall, the UPS Store #4738 in San Jose is praised for its exceptional customer service, friendly and compassionate staff, and wide range of services, making it a go-to destination for both personal and business needs.
The lady carol was very helpful and her expertise and skill set was amazing hardworking and kind and caring to her job positioning great 10 star service for ups because of workers like carol
March 2026
I have been using this location since it was available. Primarily, quick and great service. Everytime!
December 2025
The store was good and nicely maintained. Staff was greeting people and were friendly + Informative
