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“I Love this store and their products and services and their customer service and support they are very helpful and friendly and family oriented These my cousins lol but yes I love them they have always went above and beyond with service for me and my family”
“This guy is absolutely awesome! I do not live in this area and my phone got dunked in water. I had no way to contact my family at home. And i needed my phone to pay for my gasoline.. i contacted a bunch of phone repair places and they all wanted 160 bucks and up. This guy not only did the job for a fraction of that but he finished the job in minutes. Dude is awesome and he is definitely not greedy like that kiosk at southland mall. You definitely should avoid that place.
If the owner of phone geeks reads this i want to say thank you dude. Ypu hooked me up when everybody else was trying to get over.”
“Helped by Fox to get my dads uncharging phone replaced. Fox went above and beyond to help me complete my transaction and get my dad his “lifeline” back ?
Def go here if you need some real service!”
“Adisa was excellent she was very aware and knowledgeable of all the equipment and very helpful and customer service 5 stars top T mobile should be very proud to have someone like her working here it not often you run into or find someone with great customer skills living in the climate we are in the American people are stressed out first impression is always the last Thank You Ms Carter and thank management for a wonderful hired I am very impressed with T mobile team and company!”
“Love this place! Been going here for years! Very knowledgeable and friendly staff. There's rarely a wait, and I always have the phone I'm looking for in stock. They also do phone troubleshooting if something isn't working the way it should. I think this is a corporate store. Much better than going to any of those little corner Metro stores that are all over the place! Check them out. You won't regret it.”
“Gaby is the best! She solved a problem that id been strugging with for far too long. She was comforting, considerate, caring, thorough and efficient. She expressed a clear knowledge of my needs and was even able to finish my sentences! I'm amazed and I got much more than I expected out of my visit. I owe it all to Gabriella. Thanks!”
“This was a good Metro store!! They had a variety of phones to choose from and the guy( my bad I didn't get his name), but he was friendly, helpful, and super cool! My husband got a new Motorola with a case, and we got a case for our daughter as well!”
“Amazing assistance from all of the Staff, both Sean and Perla were so helpful when I needed help and even while my old phone wa transferring to my new phone, they would talk to me and made the pastime enjoyable, I will definitely be coming back if I need anymore tech help. Thank you guys for a good finish to my Friday!!!”
“Quick and easy to switch to T-Mobile or add a line..
I'm glad T-Mobile corporate took over this location from the previous authorized dealer”
“Honestly I've never had the best experience today with AJ and Sam they are very knowledgeable and really do know what are they doing and saying when they explain to you. They need a raise!!!”
“I visit and shop and Walmart regularly and always find the best deals on groceries and household needs. I have never been disappointed or found a shelf empty of products. Online is always easier but if you're not sure what you're looking for going to the store is easy as well.”
“Second time here and
I’M VERY MUCH AND FULLY SATISFIED FOR THE EXCELLENT (ABOVE AND BEYOND) CUSTOMER SERVICE THAT SALES AGENTS FREDDY AND Jean HAS PROVIDED FOR ME TODAY. AND I COMMEND BOTH OF THEM FOR THEY BOTH ARE AN ASSET TO METROPCS COMPANY AND TO THE SAN LEANDRO BRANCH THEY’RE WORKING WITH.”
“This review is for Damon. He did an amazing job with assisted me with a device return. He was professional and friendly. He made sure that I had all my questions answered. He was very knowledgeable and exhibited great customer service skills. I see Damon going places and hope he reaches high level corporate. He's a good guy! Thank you Damon for all your help! I have not had the best experience with T-mobile for all these years. I'm glad there are so efficient and good people like Damon working there.”
“Claudia at the Verizon corporate store is amazing!
I came in with a pretty frustrating issue about adding a second phone number to my account, and Claudia not only took the time to dig into it, but fully fixed the problem. She went out of her way to make sure I wouldn’t get charged extra or hit with any surprise fees, even speaking directly with a customer service agent to advocate for me.
Claudia was professional, patient, and really cared about making sure things were right. I highly recommend seeing her if you visit this store — she will genuinely solve your problems and treat you with respect. Thanks again, Claudia!”
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“I came in with a messed up phone the insurance was taking long to respond Jessica such a kind lady helped me by upgrading my phone for only $50 I am an older lady she was very patient with me and even transferred my contacts one by one because my Bluetooth on other device was not working. I will always come back the customer service was wonderful.”