2709 S Santa Fe Ave, San Marcos CA 92069
“Better service than all the big box stores. Seriously, they provide info, ideas, load wood supplies for you and generally make you feel at home. Great redwood of all kinds plus hardware, stains, etc. Deck and deck supplies.”
133 Newport Dr F, San Marcos CA 92069
“Sean Is the finest and most helpful vendor of all the vendors I've worked with in building an ADU. He picked up the phone cheerfully every time and usually immediately every time I've called for advice on doing a two part epoxy sealer over a concrete floor. Over the phone, he has held my hand through every step of the process so that I have come up with an excellent final Floor. And he has recommended the best person to do jobs that I can't do like slab grinding. He is cheerful, clever, funny, and his knowledge base is unbelievable. He made the whole process of purchasing, mixing, and laying down the product an enjoyable one. I recommend him and his services in the highest way possible.”
170 Knoll Road, San Marcos CA 92069
“Becky at Harbor Freight provided outstanding customer service. She was super helpful and made the whole experience quick and easy. What really stood out was when I accidentally left my down hail tape inside—she actually ran outside to bring it to me before I drove off. That’s going above and beyond, and it’s rare to see that level of care. Really appreciate the effort—employees like Becky make a big difference.”
310 Via Vera Cruz STE 108, San Marcos CA 92078
“Super helpful staff that are easy to work with. Walk in, ask what weird fastener you need (or just hand them what you have), they'll find it if they have it and work with you to maybe find an alternative, and often offer you an excellent deal. I never spend more than 2-3 minutes there and I already have what I need and I am walking out.”
955 Rancheros Drive # A, San Marcos CA 92069
“Todd has everything I needed when ever I went in and he knows where it's all at. I get my power hacksaw blades here and Todd seems to be the only person who knows what a power hacksaw is. It's also the best place to look around and check stuff out, I even found tools I couldn't find anywhere else.”
1455 Linda Vista Dr, San Marcos CA 92078
“The guys here are awesome, the crew at San Marcos manny, Mike, Mikey, drew, Christian, kick butt and look out for my business. Give me the best possible service. Great management, and employees.”
571 N Twin Oaks Valley Rd # A, San Marcos CA 92069
“We meaning my wife and I were very pleased with how everything was handled! Very professional and personal ! Products we purchased were top quality and there was plenty of stock on hand! I am redoing my huge upstairs deck water proofing system!”
999 Linda Vista Drive, San Marcos CA 92078
“I can't say enough good things about Saroyan Hardwoods — especially about Dan, aka Lumberman Dan! :) From the moment I reached out, Dan was incredibly helpful with his recommendation for the right materials for your project. What sets Dan apart is not just his expertise, but how responsive he is. He replies to emails quickly, always with thoughtful suggestions. Plus, he's got a fantastic sense of humor that makes the whole experience even better. If you're looking for quality materials and top-notch customer service, I highly recommend Saroyan Hardwoods. Ask for Dan — you won’t be disappointed!”
999 Linda Vista Dr, San Marcos CA 92078
“Great pricing and I received great customer service from Gerardo. Pricing for my kitchen hardware was about 50-60% less than anything I had found online. Highly recommend!”
1440 Grand Ave unit e, San Marcos CA 92078
“This guys are Amazing and very friendly. One of the best costumer service i have ever experienced. Thank You so much for all You guys do. I really appreciate the help You guys give us.”
804 B Rancheros Drive, San Marcos CA 92069
“I Went to Hub in San Marcos as I walked In I was greeted by Elias. Elias is amazing he has great customer service and has a lot of knowledge. Elias makes Hub look like 5 stars. Thank you”
175 Via Vera Cruz, San Marcos CA 92078
“Amazing customer service from the whole crew! We have rented out Forklifts, other rentals as needed for our projects. This is a go to for us where we get our propane from! Jerry is very kind & always goes above and beyond when I have any questions!”
1415 Grand Avenue, San Marcos CA 92078
“I had an excellent experience at the Airgas store in San Marcos. The staff was incredibly friendly and helpful, and the shop was spotless. The whole process was quick and easy. Highly recommend this location!””
310 Via Vera Cruz Ste 108, San Marcos CA 92078
“Had what I needed and it was cheap too. Guy behind the counter found the right part in about 15 seconds, which was great since I had been to 3 other businesses with no luck!”
1321 Linda Vista Drive, San Marcos CA 92078
“Great experience all around. Called the 1-800 number to check stock but realized it was basically a call center that can tell you which location has what. I'm old-school, so I drove to this location and placed my order and then got a call the next day in the morning for pickup. Punctual in every way and great customer service. We'll be doing business again, thank you!”
445 Ryan Drive Ste 106, San Marcos CA 92078
“Skip the GM and Diego the counter clerk were really helpful in getting my large roof top tent shipped out to Minnesota. We were able to get the tent palletized and headed out in short order here. Very helpful and knowledgeable.”
550 West San Marcos Boulevard, San Marcos CA 92069
“Lupita you deserve this awesome review and more keep up the hard work!! Lupita was a total standout in the Self‑Serve area. When I ran into issues checking out — especially with an item that wouldn’t scan and seemed impossible to resolve — she stepped in immediately with focus and determination. She didn’t just point me somewhere else or leave me stuck. She stayed right there with me, working through every option until she found a solution. What really hit me was how she refused to give up. She kept troubleshooting, checking the system, trying different approaches, and making sure I wasn’t left without answers. She made it clear she wasn’t walking away until everything was taken care of. That kind of dedication is rare. On top of that, she took great care of me the entire time. She kept me informed, made sure I felt supported, and turned what could’ve been a frustrating moment into a smooth, positive experience. Her energy, her persistence, and her commitment to making sure I left happy were truly outstanding.”
550 W San Marcos Blvd, San Marcos CA 92069
“I normally don't review hardware stores and I normally do not shop at this location, but I had a real great customer service experience. As soon as I walked in the door, someone greeted me and asked if I need help. I normally don't ask for help but I said I needed some assistance with specific light switches and fan controller. The gentleman who covers that area just happened to be standing next to the greeter. He looked at the switches I brought with me and was able to quickly get me what I needed that they had in stock. He identified that the other switch is not something they carry so he identified the model number and I ordered it from Amazon. He was very helpful and friendly. I ended up buying a few other items and was able to check out with minimal wait. Overall, it was a much better and quicker experience than I expected.”
550 West San Marcos Boulevard, San Marcos CA 92069
“I normally don't review hardware stores and I normally do not shop at this location, but I had a real great customer service experience. As soon as I walked in the door, someone greeted me and asked if I need help. I normally don't ask for help but I said I needed some assistance with specific light switches and fan controller. The gentleman who covers that area just happened to be standing next to the greeter. He looked at the switches I brought with me and was able to quickly get me what I needed that they had in stock. He identified that the other switch is not something they carry so he identified the model number and I ordered it from Amazon. He was very helpful and friendly. I ended up buying a few other items and was able to check out with minimal wait. Overall, it was a much better and quicker experience than I expected.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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