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“Went in on 03/19/24 after work and was helped by KEVIN O
Customer service was great ,he explained my plan and suggested a great bundle ,answered any questions I had and got me in and out of there with a new phone in under 25 min. Thank you Kevin, sorry for the wait !”
“Good customer service, humorous rep replaced camera protection lenses?. Kinda spendy, but that’s just Verizon and definitely cheaper than getting a new phone.”
“OK well this is a follow up to my first review . Ok well they opened promptly at 10:00 am. And there was no wait. So the guy comes over and I tell him I ordered a upgrade to my s10. Or the exchange whatever they call it , only to find out it didn't go thru because of my situation and my brother gave me the phone and it's on his line/account so I'm stuck
without his ok to do all this on his account . Needless to say it didn't get done and I'm still in the same boat. ¯\_(ツ)_/¯ dam it. My overall review was as it was and the clerk did most everything he could so I gave them a 4 star”
“I am a Make A Wish wish granter and today I had a wish kid come into the store to get an Apple watch that was on his list. I had called ahead to check out the lay of the land and chatted with Anthony, one of the managers, he made me feel reassured ahead of time that our Wish kid was going to get a great experience. This morning I came into the store to wait for wish kid and met with Anthony, Brian, Maddie and Carlos. We discussed what kind of entrance my wish kid would like. I was appreciative that the employees were willing to go all out to welcome our 9 year old kid into the store (applause, doors opening etc). But ultimately we decided that wouldn't be value added for our kid, so we went with the low key option.
When our kid got to the store Maddie had the exact model of the watch our kid was interested in ready to go and they had Carlos dedicated to helping our kid get his phone set up. I could tell that Carlos has helped many people with their products with the way that he gave clear and easy directions and had a lot of patience. What a great experience. Our kid was thrilled with his new watch.... thanks Apple!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Peter was extremely helpful! My husband and I came in with some questions and Peter ended up helping us both get new phones, even staying after hours to help us finish!”