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8:30AM - 5:30PM
711 Center Dr Ste 105, San Marcos
Shipping Centers
“This shop reminds me of the good old days when customer service was king. The man in charge is efficient and helpful. I had a return label issue and he was able to find a solution so I could send my package. He is a pleasure to speak with and you can tell he cares about his customers. Highly recommend his services!”
“The guys at the UPS store were great both times I ended up going over there. Christopher the driver was awesome. I actually stopped him on his route and asked him a few questions. He did not seem to mind being asked questions and was very helpful.”
8:30AM - 6:30PM
663 S Rancho Santa Fe Rd, San Marcos
Shipping Centers
“Good store, good employees. As long as you follow the instructions on your returns you won’t run into issues. Don’t be that guy and show up 10 mins before closing and you’ll get great service. Be nice to them and they’ll be nice to you.”
“I work for a manufacturing business close to this FedEx location and stop by a few times a week to ship both domestic and international packages. Kacie and Thomas always go above and beyond to make sure everything is handled with care and accuracy. Their customer service is consistently outstanding—friendly, professional, and attentive.
On a few occasions when my company had situations that required extra attention, Thomas not only investigated the issues thoroughly but also took the time to call me personally with updates on his findings. That level of follow-through is rare and so appreciated.
Kacie and Thomas are truly the reason I continue to use this location regularly. They make the shipping process smooth, reliable, and stress-free. Highly recommend this FedEx location, especially thanks to their incredible team!”
“This Postal Annex is great!! The staff is so friendly and I enjoy everytime I go check my mail and talk to the employees! The owner is a very nice and funny man! They are the best, I recommended if looking for a Postal Annex!”
“IDK why these guys get a bad wrap. Shipment arrived as it was packed. That is mainly on the original shipper. Scheduling a time to pick up my shipment was painless. When I showed up Ben promptly brought it to my vehicle. Doesn't get much better then that. Very helpful, would use again. In fact prior to this experience. Shipping large items was a daunting concept. Knowing I can use them for large freight is way cheaper than then UPS or FedEx. And really.. if you're shipping freight.. you're not concerned about overnight delivery.. lets be honest. Thanks for your help Ben. Look forward to using your services again.”
“The staff here is great! I came in to get invites printed & cut and everyone was so easy to work with and super friendly. Eric got super busy running the show but stayed calm and friendly despite all the stuff going on with other orders & the printer breaking down. Dante took over when Eric got tied up fixing the printer & helping additional walk ins. When they couldn’t find an immediate fix to the printer situation, they helped me find another location who could do what I needed- and they did the leg work to make sure everything was sent over to that location and would be ready for me. Wow, I just can’t say enough great things about this FedEx location, the customer service, and how well they worked as a team and under pressure. Thanks so much!”
“Patricia and Jose are some of the best customer service representatives I’ve ever dealt with. Fast and excellent service. The entire staff are both extremely helpful and incredibly kind, not to mention super helpful. They are both innovative and creative in finding ways to make sure the customer is fully satisfied. I feel like I wouldn’t want to go to any other UPS store.”
“My experience has been fairly great because there is one worker named Juana who goes above and beyond. Every time I come in she has a smile on her face, always greeting and good energy. Willing also wanting to help literally goes the extra mile. I was having trouble with not receiving my mail or another worker who wasn’t as willing to help but she stepped in and her name is Juana. We love Juana!! I honestly thought she was a supervisor at first because of her professionalism. Thanks for making our experience every time such a great one. We appreciate the service and the good energy Juana!”
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“Chris, was super professional and kind to me and the other patrons in the San Marcos Postal Annex. He was a one-man show that was super nice despite the busy lobby and even helped a man who requested assistance with his box.
Great service is rare these days and it was super great to see such a helpful professional young man! Thank you, Chris!”