Appliances in San Mateo, CA

“Wonderful experience working with Eugene and Laurelwood Kitchen and Bath. I had 3 bathrooms done with Eugene. He is experienced, competent, comes as an advisor and partner, great attention to detail and great customer service.”

“I made the questionable decision to try to bring home 2 sheets of plywood in my Buick Enclave SUV. Angel is a "lot associate" who helped me wrangle them into my car. He was a complete DREAM, or rather an angel, and was super friendly and helpful as we tried to maximize the interior inches and eventually tied down the hatchback with twine. I have never felt so helped. This guy MADE MY NIGHT. Thank you, Angel!!”

“We are 2 years into a home remodel project. Not everything has gone ..... (cough !) smoothly. There have been a lot of ups n downs on this merry adventure of financial insecurity and anxiety. But ! Throughout all of our successes and some of our "oh shit ! " moments. Home Depot in San Mateo has been right along side us. They've never given us grief with a legitimate issue and they've always been polite , prompt and friendly. Todays Yelp is a direct result of an interaction that my wife and I had with Steve in the return department. He may not remember me but I remember him from several prior interactions with him over the last two years. Steve is polite , friendly , articulate and genuinely kind and helpful. We had made a serious mistake and bought a very expensive item that was essentially entirely useless to us once we discovered our blunder. I was so relieved to see Steve at the counter. He didn't make a big fuss about our return or ask a bunch of questions to force us to admit that we'd screwed up. (We did. ..) he didn't "oh I need a manager for this .." or act like we were doing something shady. (It seems to me that these days most retailers make the act of an exchange or a refund feel like you're committing retail fraud. It's icky out there folks !!!). Nope. Steve honored the spirit of Home Depot's policy and he helped us fix our blunder quickly and efficiently with a solution that was acceptable and let us feeling valued as a customer. Service like he delivered took away a touch of the angst and anxiety that I have been almost constantly feeling for two years. I might even sleep a little tonight. Thanks Steve !! I hope someone at Home Depot reads this and gives you a bonus or a raise. At the least a cookie !! I appreciated being treated like a human being.”

“This review is specifically for Craige Faries in the appliances department.
We had an outstanding experience working with Craige. He spent over four hours with us in person, carefully helping us find all new appliances that matched exactly what we were looking for—both in style and within our budget.
What really stood out was his dedication. After our initial visit, he continued doing additional research on our behalf and even invited us to come back the next day with more options and information. That level of commitment is rare and truly appreciated.
Craige takes his time with customers, making sure every detail is covered. He is extremely knowledgeable, patient, and genuinely kind, which made the entire process smooth and enjoyable. We never felt rushed or pressured—just well taken care of.
Highly recommend asking for Craige if you need help with appliances!”