Internet Service Providers near San Pablo, CA

“Today I came to boost and the Honduran woman was there. I love coming here. She doesn't let you leave without a solution, she has enormous patience and always gives you the best offers. Thanks Alexa”

“I went in to purchase prepaid internet. The rep Luis is very helpful and resourceful--and honest! His excellent customer service skills are worth shopping here for all your communication and entertainment needs.”

“I came to the store today, I'm very happy to see that Alexa is back. I have been coming and paying my line here for almost 5 years during all that time she is the best person I have ever had during this time. It has one of the best customer services. He is very patient, his education and kindness are extraordinary. They should hire more people like that. Very good choice with her.”

“I had to reach out personally regarding the PAXIO on-boarding experience to say that I could not be happier with the extraordinary customer-centric level of care I have received throughout a busy workday today despite a few surprises along the way.First, Renae called me around 9:30 AM to let me know that the technician would need to prioritize a network performance issue over my 10 AM installation. We agreed to reschedule for mid-afternoon.Second, tech supervisor Jose called me around 1 PM to finesse the technician's exact arrival window. In addition, he promised to provide an extra credit on our account for the timing change inconvenience since we already received the first month free.Third, tech Yurny arrived around 2 PM nearly half an hour before the promised deadline and once buzzed into the building, patiently waited for our front desk person to return from a late lunch before coming up so he could collect the ISP closet key himself.Fourth, Yurny immediately completed a quick walk-through of our unit and honed in on our condo-level ISP closet. After a quick trip upstairs to the central ISP closet on the 4th floor, he came back down and completed a successful speed test on his Macbook showing symmetrical speeds in the ideal ~950 Mbps range.Fifth, Yurny patiently waited while I rebooted my routers to restore our network to active broadcast configuration while completing my own speed tests before he departed. On his way out the door, he shook my hand and gave me his cell number if I encounter any issues going forward.Could not recommend more highly! You won't regret giving PAXIO your business!”

“Expert. Trustworthy. Reliable help. 2024 UPDATE As a small business owner I've used LMI's IT and repair services for over a decade. LMI is the only IT service I trust that works with home offices like mine. Worth my crossing the Bay for! Yes I looked around closer to home. One IT service, in my neighborhood, sold me a bad charger that fried my laptop battery. Not trust-inspiring-- if they got a charger wrong, what could happen with their IT? I had Internet , too, through LMI. Then switched to Sonic's high-speed fiber, *only* because Sonic reached my area with that before LMI did. LMI's now expanding their own high-speed fiber. I kept my LMI email boxes for years after. That gave me time to gradually, selectively migrate my business contacts over, and archive key emails. With that finally done, LMI's Support team walked me through my last steps. With the same generous, expert support I've always gotten from LMI. So glad to keep LMI's IT and repair services! And fully recommend LMI's high-speed Internet too. PRIVACY Both LMI and Sonic are stellar when it comes to protecting our privacy. No selling our browsing history, as most Internet Providers do. They don't even keep our emails beyond a few weeks or so. Plus they're independent, and staying that way!”

“This store is one of the better served stores in the Bay Area i had a mix up issue from a store in another location and they fixed it right away ! Cynthia took her time and patiently navigated through things really smooth and made sure we left the store satisfied and ready to use our new phones ! I’m glad to have great customer service by her because it just shows how a person can put themselves in your shoes and help you get things back on track with the same spirit showing us that just as much as it matter to us toFix the problem it matter just as much too her too this is myFavorite store now and she help me fix myScreen protecter that the last store didn’t do so well with im glad i choose this location today !”

“Made a 3pm appt on a Sunday just 2 hours earlier and arrived as the only customer in the store. Glenn was working and provided exceptional service. His ability to be helpful, friendly, and not pressuring was the perfect customer service balance. Highly recommend people visit him for new phones (I got the Samsung s24+) and hope his manager sees this value and new hires learn from Glenn.”

“Jorge is an excellent employee. My 2 sons came in the store last week and he let them know that he could take care of their broken phone situation and to let me know . So I came in today and this guy rocks. He got my 3 line bill switched over to a 6 line bill with Wi-Fi internet and I am now paying like $500 less than i previously paid. And he got my 2 sons new phones. I can’t tell you how happy I was to be paying less money for more products and services. If I could I would give Jorge a thousand (1000) stars for his service. I will no longer go to any other T-Mobile locations. This location is my new home store.”

“Great staff awesome customer services despite what anybody else has wrote before negative reviews it's not even like that the last 3 times I had went there to either get a replacement screen protector to buying a new phone or getting extra sim card for my other phones I had nothing but good experiences with all the re staff there and they usually pretty quick to be seen..”

“Reana was the best. On a cold day, in a hurry, Reana helped me get through my pick-up fast and quick, answer the questions that I had. The customer service I needed today.”

“I received excellent service here twice I the last few years. They politely, patiently and knowledgeably handled questions about phone configuration, billing and phone accessories. Each time at least one of the staff was very knowledgeable and was actively teaching the others. Lat week it was Sarbjeet ( forgive my spelling) who was expertly helpful. Weekday afternoons there was no waiting.”

“I would give them 5stars but Verizon as a corporation makes that impossible - they can be so difficult to deal with. That said, I have been a Verizon customer for 4 years (owned a GTE wireless phone back in the day) and this is the only store in driving distance form out North Berkeley home that I will go to. Staffa re generally helpful, well trained, knowledgeable and responsive. I like to buy my phones in person and I have purchased a number of phones here over the years for my business. I used to also go to the Berkeley store but it is a licensee now that can't be trusted. Of the major cell companies, Verizon is imho still the best though their nickle and diming does get to me sometimes.”

“Visited the Hilltop location on a weekday morning. We were expecting some problems after having difficulties using the Xfinity website. However, we were pleasantly surprised!

Customer service was excellent! The associates were friendly and helpful, with no waiting. We were able to exchange our equipment without hassle. (The secondary TV box and remote needed to be upgraded.)”

“I booked an appointment the day of my visit to terminate and return equipment. Arrived 2 minutes early and done within 5 minutes. Brian and the folks there are super friendly and helpful.”