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“Super happy, very good service in this store if they help, my phone had a virus ? and the boy was very attentive and cleaned my cell phone. Come to this store, thank you.”
“I was at Verizon store located on 3770 w. Mc fadden ave suite h Santa Ana CA .
Was help by representative Mr. Fernando thru out the time I was here he had answered all my questions and very thoughtful. ?”
“I never really come here for cell phones but I will admit the retail worker is friendly, is honest, and this place provides good prices for getting a cellphone upgrade when you switch to a new line. I don't like where the location of this retail is as it's quite ghetto and could use a new touch up. But if your looking to get a cellphone I recommend it here 7/10 (in my opinion)”
6:00 AM - 5:30 AM
200 Sandpointe Ave, Santa Ana
Internet Service Providers
“Great service! Picked this place out because it was one of the higher rated T-Mobile locations. Alba was a great help explaining the swap plan from ATT, what deals they offered, and time frames. She broke down the monthly expense and asked questions to help me figure out what plan would be best for me! Thanks, Alba!”
“About a year ago, I came to this T-Mobile store to buy a new phone for my father, and unfortunately, the customer service at that time was not the best. The staff seemed unmotivated and didn’t really make much effort to help us. I wasn’t sure what was going on—maybe I came at the wrong time or on a bad day.
Fast forward to yesterday, I received my new iPhone in the mail, but I accidentally removed my eSIM and needed to go into a T-Mobile store for help. This location is only about 5 minutes from my home, so it was the most convenient, but honestly, I was hesitant to come back because of my past experience. I almost drove farther just to avoid repeating that.
I decided to give this store another chance—and I’m really glad I did.
As soon as I walked in, I was greeted right away and only waited about 2 minutes. Miguel greeted me and kindly let me know he would help me shortly. He was super friendly, energetic, and made me feel genuinely welcome. That instantly changed my mood and made me feel more relieved instead of worried.
Diego then helped explain the process and fixed the issue with my phone. Everything was smooth, quick, and professional. I was in and out in about 30 minutes.
Thank you to Miguel and Diego for turning around my experience at this location.
Their customer service made a huge difference, and I truly appreciate the help!”
“This place is super helpful. Sammy on the staff truly cares about people and went the extra mile helping me get a good idea. 10/10 for this location, great customer experience”
“I recently switched my mobile and internet service to T-Mobile and had such a great experience at this location. Javier helped me through the entire process and was incredibly knowledgeable, kind, and patient while answering all my questions.
Nate, the manager, also stepped in to assist and demonstrated excellent leadership and customer care. You can really tell this team takes pride in helping people.
I’m extremely happy with my new service and especially the savings—I was able to cut my bill nearly in half! I highly recommend this location for anyone thinking about switching and wanting to work with people who genuinely care about their customers.”
“Amazing service! Went out of their way to assist even went to another store to get the device as our online payment wasn't going through and had to use POS. Angel and Tatiana (forgive me if I got your name wrong) amazing people! 5 stars isn't enough ?”
“Everything was clean and neat. I was attempted promptly and my issue was resolved within 10 minutes. No fuss about why I cancelled my Internet, they just did their job and that was it. Loved the service, very attentive.”
“Great customer service. Manny was very friendly and knowledgeable, making the process of switching phone lines from our previous carrier easy. We are saving significant money by switching. Tony the manager was very welcoming. Wait times can vary so it helped to make an appointment to save time. The process was quick and the time spent was well worth the monthly savings. My only regret is not switching sooner.”
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“Daisy girl! I didn’t forget about you ☺️ Daisy was an absolute blessing and lifesaver for me. She went way above and beyond to make sure I left there with what I needed. Daisy not only drove to another boost store to get me the iPhone I wanted, she came back and took extra time to call customer service as we needed a little extra help to get me taken care of. She was not only very pleasant and kind, she was funny and made my experience there (getting new service and new phone) awesome. A + Daisy… Boost Mobile needs more employees just like this awesome girl. Thanks Daisy… ~ Aimee”